DIDX Explains No Need to Continue Transcoding and Codec Conversion for Individuals

Dear Customer,

You and we enable each other to have such great success. We thank you! Please read this very important message.

Twelve years have passed since DIDX was started. That is 2005 to be exact.

In 2005, VoIP was not mainstream and not very mature. In fact, in 2005, a SIP or IAX interconnection was too expensive for most.

The costs were high to buy and maintain the system box, switches, servers along with the bandwidth and more to the point of unbearable.

In 2005, DIDX was the only wholesale service that provided multiple protocols along with necessary success features like transcoding and codec conversions so that our beloved customers like you could and can build business while keeping cost to a minimum.

It’s 2017. Today the cost of a system box, switches and servers are very inexpensive. Bandwidth is practically free.

With this current scenario and after careful consideration, we inform you that from October 1, 2017, DIDX will no longer offer transcoding, i.e., codec conversion for individuals. We will stop this option from the date of October 1, 2017 and forward as we believe it is no longer necessary.

We will keep the standard and primary codecs which are G729, G711u and G711a. They are the most common and most universally compatible.

If you have any query regarding this announcement, feel free to get in touch with our technical team.

Please log in to your DIDX wholesale direct inward dialing phone number sales dashboard to communicate with us as you need.

Thanks and truly yours,
DIDX Team

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