VoIP, the Magical Sauce that Will Continue to Drive Trillions of Dollars of Business

VoIP is one of the reasons that Vonage, Skype, Whatsapp, 8×8 and even DIDX were and are solid gold. VoIP, also known as voice over Internet or IP telephony, is just one of the types of communications we have available to use over Internet. But it’s not JUST! As Jeff Pulver said in the 2017 ITEXPO keynote, “When you have natural language interfaces, running with AI, what is it run over? It is riding voice over IP. That’s right, the technology which is inherently taken for granted which some of us didn’t take for granted for years… that magical sauce is what is going to drive a trillion-dollar of business in the not-too-distant future…”

A December 2017 press release notes that Ooma, a company “that’s probably still best known for its VoIP platform, today announced that it has acquired Butterfleye, an AI-powered video camera and security platform that produces a smart security camera for home and business use.” Like “VoIP” is something to be embarrassed about! “Still best known,” like they need to expand before it’s too late? It’s not something to be ashamed of. As long as people speak, sing, and listen to each other, voice over something is a hot commodity like salt cheese, rice, coffee and tea. We take it and them for granted!

So what does Ooma plan to do with Butterfleye’s camera? It will become a part of its Ooma Home security solution. It will also be sold by itself under its original brand name. Features of the camera include face and person recognition and thermal, sound and motion sensors and 24/7 live streaming to practically any device. It sells for $199.99. My cosplay leather jacket brand store is on eBay, so I shop there also and find WiFi cameras as inexpensive as $20 there. Butterfleye team says their security camera is more intelligent and robust than others. (BTW, people want to run away when see GoFundMe or IndieGogo campaigns in their social media feeds, but Butterfleye got their start with over $4 million dollars that way.)

In a recorded video conversation among TMCnet’s Rich Tehrani, Digium’s David Duffet, MongoTel’s Moshe BT and me, our overall goal was to come up with a list of ideas for current companies “still” best known for VoIP…to grow, expand and such. In summary, we decided upon security, SMS, managed services, webRTC, AI, direct inward dialing, chatbots, IOT, CRM, billing, data mining…integrating any of them with VoIP to meet the needs of any sector such as entertainment, agriculture, transportation, medicine, retail, tourism, education, etc.

For example, in 2017 Sugar CRM launched HINT, a software that automatically searches the Internet for business and personal data. TenFold is creating a VOIP/CRM/ marketing connector with features like smart agent Artificial Intelligence and Zoom.us meeting mashups. Those two and Ooma are just three of thousands of “VoIP” companies on every continent that keep their core revenue builder VoIP while launching other products and services that are relevant to their market.

Acquire or be acquired. Appreciate voice. Don’t forget. DIDX is here to help your company grow. From now until January 30, 2018:

  1. Free port in of phone numbers of select 24 nations to DIDX.net for all DIDX customers.
  2. 50% credit on new DID purchases for all current DIDX customers.
  3. $100 credit to NEW DIDX sign ups.

Grab More of Telecom and IP Communications Market with the Power of DID Numbers

Happy holidays, 2017! Let’s talk now before the year is over!!! Technology changes to make business more lucrative and life more convenient, but both survive best via a combination of the best innovation and tradition. The goal for all business, in particular, to discover and update new, more practical than ever implementations of products and services. It is no longer just sci-fi movies and shows that share how geographical boundaries will vanish from our world. Now is when that is happening. We are now connected with each other in such a way that boundaries matter less than ever.

Traditional PSTN/mobile communications services and email are really not the most efficient method of communication for businesses. DID numbers are the most effective way to encourage current and potential customers, colleagues, vendors, research partners and more to call businesses. The DID (direct inward dialing number) has no boundaries. A businessman in UK can now own a US number via direct inward dialing when called by those in the US it will ring wherever the UK businessman sets it to ring. The highly empowering use cases are numerous. A potential customer in the US dials the US DID number. It rings the businessman in the UK, thus, enhancing customer experience, support and retention. The UK businessman now has a market, not just in the UK, but also in US. The scenario can be repeated for the US businessman to own a DID number of any city in which he wishes to market, to outsource and more.

Because today’s customers are used to using a mix of technology in communication as is convenient to him or her at any given point in time, businesses need to be available every way possible, including email, chat, webRTC and most conveniently of all direct inward dialing phone numbers. This mix creates unique customer behavior of high expectations. They want what they need and want it to be granted on demand. When they need something from their product or service provider, they want it to be easy to reach them now, not when the vendor has time to get to that customer’s email. Consumer behavior of our modern generation demands quick and easy contact with and quick and efficient response from the product or service provider.

Suppose a potential or current US customer needs to buy a software or service, he quickly browses the Internet and selects a company, usually based on peer recommendation and/or marketing language that convince him. So… he has chosen a company first that fits his needs; it is in UK. He will probably double back and choose a US company even if it is does not perfectly meet his needs. The UK company loses the customer even though they were perfect for each other just because the customer wants to dial a US phone number to reach a provider, not a UK phone number. The US customer most likely feels more comfortable calling a US number instead of a UK number because it is less expensive and feels local. He does not want to use live text chat because misunderstandings can easily occur nor video webRTC because his coverage does not always include strong enough network for video or he does not feel comfortable with video. Back to the beginning, if the UK business owns DID phone numbers of every country where their market is located, it will more likely be chosen to provide a product or service. A US DID number would have saved the day, landing the new order!

Businesses that need retail DID call forwarding to be the choice of product and service provision by any certain local market, can find consumer and small business solutions like this from Voicenter, Flexiroam, MyDivert.com, Big Daddy, Amazon and Virtualphoneline.com. Companies like these make a real business out of providing local presence, direct inbound dialing via DID phone numbers since 1999, the earliest of any of its kind. They make available DIDs of 60 to 140 nations or more at all times and offers special order of other nations’ phone numbers.

On the other hand, if your company is more interested in buying DID phone numbers in bulk and reselling them to consumers and other businesses, then DIDX.net is the perfect choice for you.

Let’s talk a little more about the different scenarios of how DID phone numbers can be used to reach big business and startup goals.

Mobile Application

Startup and veteran communications companies and entrepreneurs can provide this exciting calling feature and facility to any specific country or all by mobile application. They just need 1-2 servers and a VoIP switch (or open source asterisk/Voip software) to give such facility. WEBRTC services can reduce cost in bandwidth by enabling, not only audio and video web dial-in, but also dial-in via direct inward dialing phone numbers. The application will be able to simply grab DID numbers from DIDx.net using its API and make available DIDs from 140 nations or more.

For call forwarding, they will use their Asterisk/FreeSWITCH or other type of voice switch to connect the call. Businesses in India, Nepal, Pakistan, Malaysia and other regions have made the king of money people pay attention to in this business. Just message me privately, and let’s have a call to discuss!

SMS Service

Another great business use of DID numbers is SMS service. Today anything can be programmed. Today’s boom of AI and robots makes even much higher demand of such SMS-based services, as these service can provide instructions/updates and notifications for different activities which can be linked with humans’ mobile phones. So DID numbers which have feature of SMS are a great asset in this case. The world needs more countries to offer SMS-enabled DIDS on DIDX.net because the market niche is in demand, is skyrocketing and will continue its growth.

Call Forward Services/Calling Card Business

Though these two business models are not anything new, it’s like David Duffet, Digium’s Asterisk Worldwide Community Director, says, “Some people do well with the ‘keep on keeping on … making it better and better.’” Although market is very saturated, there is still a high demand for new startups to offer these services. They will do well as they add more more features that meet the needs of their market niche to experience excellent profits.

IVR/Auto Attendant

Although call forwarding is good but for business, there is another service that takes CF to a new level. And…machines are necessary to take steps to assist agents to more effectively help customers. Newly popular chatbots can be integrated with this automated solution. Although it is easy to setup on such systems using Asterisk/FreeSWITCH, modern information requires more integration with modern systems and CRMS. There is big potential in the current and future market.

Call Center/Predictive Dialers

Of course, star users of DID numbers are call and contact centers. Direct inward dialing phone numbers (DID phone numbers) are used for incoming calls from current and potentials customers, donors and collaborators. Market well for the product or service the call center provides information about, and the incoming calls will abound. DID phone numbers that are a local call for those who call in response to an advertisement, commercial, infomercial, or Youtube or other live stream demo, make placing that call quick, easy and most of the time…free for the potential customer, donor and collaborator.

Remember, DID phone numbers are for inbound calling, not outbound calling. The outbound is often seen as spam, unwanted hassle, but when a company makes it easy and free for interested parties to call in to a call center to place an order, complete a donation, get technical support or collaborate on research and such…that’s direct inward dialing beauty! Support, sales and other types of service and communication can easily be conducted because of DID phone numbers integrated with call and contact centers and predictive dalliers

Many cutting edge entrepreneur will say that technologies such as direct inward dialing and phone numbers are old stuff because of the Whatsapp/Viber/Telegraph phenomenon. No money in DID phone numbers? Can’t be true! From the consumer level, a lady placing a call to DID phone number that is local to her in order to reach an organization she needs to have a quick, efficient communication with to get what she needs is so much faster and more trustworthy than clicking to Whatsapp or Skype. Then to top it off, quite often her cellular and data network are often slow, dropped and such. She will call businesses she needs to buy from and get help from when the calls are local calls that are free or nearly free.

DIDs can be integrated with chatbot, Iot and AI technologies, all over Internet connectivity to produce convenient and highly efficient communication also. We at DIDX.net invite our customers, vendors, communities and others in IP communications industry to discover how to grow your new business or expand your current one in daily conversations and in person at conferences and exhibitions. Contact me today to get started using DIDX.net. The future is bright!

By Kamal uddin Panhwar, Senior Software Developer/Team lead and technology lover at DIDx(didx.net)

Our Current DIDX Buyer Members – Check Email for Fantastic Port Phone Number Offer

Our DIDX customers are important to us. Every day our every thought is … “how to please, grow, better partner with you.” Check your inbox today for some thank you offers never available before on DIDX! Sign in to your DIDX.net portal today to get started.

For example, there is a wonderful porting phone number offer for the next 30 days of DIDs of the following:

Australia
Austria
Belgium
Brazil
Canada
Costa Rica
Chile
Croatia
Czech Rep.
Denmark
France
Germany
Ireland
Israel
Italy
Latvia
Lithuania
Luxembourg
Mexico
Netherlands
New Zealand
Norway
Panama
Peru
Puerto Rico
Romania
Slovakia
Slovenia
South Africa
Spain
United Kingdom
United States
Log in to your DIDX account today to take advantage of wholesale direct inward dialing phone number (also known as DID number, virtual phone number, SIP DID, voip phone number) marketplace.
With kindest wishes,
All of us at DIDX

European and South American Freephone Numbers Added on DIDX

New areas of direct inward dialing phone numbers available via special order or in some cases immediately available!

FIXED:

AUSTRIA Freephone Fixed & also for Mobile

COSTA RICA Freephone

GERMANY Freephone

 

LUXEMBURG Freephone

BARBADOS Freephone NRC & MRC

BLENDED:

Bahamas Freephone

HUNGARY Freephone

JAPAN Freephone

KENYA Freephone

MALAYSIA Freephone

NETHERLANDS Freephone

NEW ZEALAND Freephone

POLAND Freephone

PORTUGAL Freephone

RUSSIA Freephone

SLOVAKIA Freephone

SWEDEN Freephone

Cradlepoint, a Global Leader in Cloud-Based Network Solutions to Keynote at IoT Evolution Expo

Cradlepoint CEO George Mulhern is a key note speaker for IoT Evolution Conference and Expo scheduled Jan. 22 – 25, 2018 in Orlando, Florida. He will discuss the need for an Elastic EdgeSM and network solutions to address this need for elasticity in IoT in the age of digital transformation

Trumbull, CT – December 2017 – TMC and Crossfire Media today announced George Mulhern, CEO at Cradlepoint will present a keynote at IoT Evolution Conference and Expo being held January 22-25, 2018 at Disney’s Contemporary Hotel in Orlando, Florida. IoT Evolution Expo is the leading educational and networking forum for the enterprise looking to understand how to develop and implement IoT solutions that drive measurable results and business transformation. The event will feature a robust exhibit floor, powerful keynotes, case studies, live demos, unique sessions, special events, networking opportunities and much more. Mulhern will deliver his keynote on Tuesday, January 23rd at 11:00AM.

“Cradlepoint serves thousands of enterprise and government organizations from around the world giving the company a unique prospective the future of networking,” said Carl Ford, CEO, Crossfire Media, executive director of content, IoT Evolution. “We are thrilled to welcome CEO, George Mulhern back as a keynote speaker and look forward to the invaluable insight he will share with attendees.”

“The benefits of IoT are already quite compelling, and those benefits will increase exponentially as we provide greater interoperability, security and simplicity in incorporating the islands of IoT in to the mainstream enterprise edge network, said George Mulhern, CEO of Cradlepoint. “There are things that we can do now to make that vision a reality.”

Mulhern will be a speaking about the need for an Elastic EdgeSM and network solutions to address this need for elasticity in IoT in the age of digital transformation.

Cradlepoint is the global leader in cloud-managed 4G LTE networking solutions. With Cradlepoint, customers leverage the speed and economics of combining wired and wireless Internet broadband for branch, mobile, and IoT networks while maintaining end-to-end visibility, security and control. More than 17,000 enterprise and government organizations around the world — including 75 percent of the world’s top retailers, 50 percent of the Fortune 100, and 25 of the largest U.S. cities — rely on Cradlepoint to keep critical sites, workforces, vehicles, and devices always connected and protected.

To view the full IoT Evolution Expo agenda, click here. Speakers, sessions and events are updated daily.

Cradlepoint is a Diamond sponsor at IoT Evolution Expo which is also supported by platinum sponsors Verizon, Numerex, Gold Sponsors IBM, Ingenu, KORE, ServiceMax and SIMCom and Corporate sponsor Tellient.

Registration for IoT Evolution Expo is now open. For more information, contact Scott Kargman. For media registration, contact Jessica Seabrook. Companies interested in exhibiting, sponsorship or advertising packages should contact Dave Rodriguez at 203.852.6800 ext. 146 or Maureen Gambino 203-852-6800 x 109.

For the latest IoT Evolution Expo news, updates and information, follow the event on Twitter at @IoTEvolution.