A very important goal of DIDX.net is to provide a consistently reliable service for each of its buyers and sellers of DID (direct inward dialing). This is the reason that we share this communication that references a very important email we sent via direct email to each of them and via DIDX blog post in August 24, 2017 and again today March 26, 2018… regarding codec translation.
Just as we announced in that email, we have stopped transcoding beginning the date of 25th March 2018. Now we will send all calls via the most common and most universally compatible codec which is G711.
We hope you will feel the more positive quality and be sure to keep growing as DIDX grows its coverage in quantity and quality! Let us know anything we can do to make this business relationship better than ever. Just log in to your DIDX dashboard and send us an email or call us today.