Congo and Namibia DID Now Available via Pre-Order on DIDX Phone Number Ecosystem

a DID phone number is less expensive than an office

 

 

 

 

 

 

 

 

 

 

 

The Democratic Republic of the Congo is the second largest nation in Africa, the 11th largest in the world! It is well-known for its oil and gas company Cohydro, mobile network company Supercell, human rights activist Floribert Chebeya Bahizire and entrepreneur Odette Maniema Krempin. Namibia, on the other hand, is known for cricketer Danie Keulder, ICT company Veya, marine diamond mining, and its upper middle income label after years being labeled lower. It is predicted that soon it will be the world’s 2nd largest producer of Iranium. DIDX.net now makes available DID phone numbers that its wholesale members (subscribers, customers) can pre-order starting now.

Organizations and individuals anywhere in the world can ask their mobile, VoIP or other type of communications or phone service provider to “join DIDX.” Once they do that, those organizations and individuals can have access to having a “local presence,” “a virtual presence” in practically any city in the world via phone number that is local to that city. No need to build an office. Own a local phone number from that city so that people who live and work there will be able to call you inexpensively or even free. Say, “hello” to new business with very little investment!

Mobile, VoIP and other type of DIDX buyer and seller members, feel free to sign in to your DIDX account today to order.

What is Direct Inward Dialing? What are the benefits when used with SIP or IAX?

Traditional speaking, Direct Inward Dialing(DID) is a service of a local phone company (or local exchange carrier) that provides a block of telephone numbers for calling into a company’s private branch exchange (PBX) system. Using DID, a company can offer its customers individual phone numbers, one for each person or workstation within in the company. Even early on, some local phone companies began to provide multiple numbers on one single telephone line. This very concept started to gain momentum when even CLECs began to provide these numbers by routing them on a SIP server. SIP (Session Initiation Protocol) is a protocol used in VoIP communications which enables users to make/receive Voice and Video calls over the Internet instead of through traditional telephone lines.

When DID(Direct inward dialling) is transferred via SIP, it becomes boundary-less. This means, for example, if your USA number you have purchased for your communications service customer is routed on SIP, it provides the possibility to ring on any device that is linked to the Internet anywhere in the world. This is where SIP gives the big boost to DID numbers. When a call routes on a SIP server, it can be handled in any way and transferred in many ways. It can even be controlled programmatically. The voice can be transcribed, digitized, recorded and replied back to by using Text to Speech software, for example. So that is just one example. There are numerous, exciting use cases for this technology.

IAX is also a protocol created to save bandwidth. It lets multiple SIP servers connect together. SIP is very famous and has received more attention than IAX. Even people who do not have much technical education dropped the acronym VoIP and began talking more about SIP. IAX is a very good protocol for connecting servers to servers. That does not mean IAX cannot be used on the client side, but commonly SIP is more famous for connecting with clients.

Note: In Europe, DID is referred as DDI(Direct Dial in). There is also a growing number of people who define the acronym “DID” as direct inbound dialing.

By Kamal Panhwar, CTO and Lead Developer at DIDX

Communications companies in any nation that want to sell direct inward dialing phone numbers to the 25,000 DIDX commmunications service provider customers or who want to buy direct inward dialing phone numbers and resell to their clients, sign up today at http://www.didx.net.

What is CCD in Telecommunications World?

What is CCD? Converged Communications DivisionWhat is CCD in telecommunications and IP communications industries? Dialogic and Sangoma show lucrative it is. Dialogic just sold its #CCD (Converged Communication Division) assets to Sangoma, making this the latter’s sixth acquisiton, and we know the age-old quote; the digit “7” is a lucky number. Sincere kudos to both companies. You and we will meet these kind of companies for crucial biz dev and info gathering at +TMCnet +ITEXPO Feb. 14-16 in Fort Lauderdale. Read more at https://www.prnewswire.com/news-releases/sangoma-announces-sixth-acquisition-in-six-years-300579761.html. 

What is converged communications division? It is a division that is focused on the integration of voice and data. This division enables companies to create powerful communication solutions for today’s flexible and buy-on-demand and customer-service-on-demand world.

Let us invite you once again; you will find many of the companies who are successful in #CCD #IoT #VoIP #managedservices #chatbots#blockchain#distributednetworks and more at ITEXPO Feb. 13-16, 2018 in Fort Lauderdale, FL. See our list of important industry events at http://www.didx.net/events.

ITEXPO Conferences and Expos Reward Exhibitors with Company Backlinks

Conferences must backlink to exhibitors and sponsors' websitesApproximately 75 % of conferences, expos and other organizational events, both big and small, little known and well-known, do not link their sponsors and exhibitors’ logos back to the sponsors and exhibitors’ company websites! Can anyone believe this? The organizations, who spend between $500 – $500,000 or more to sponsor and exhibit at one’s industry event, do not get a link back. But 25 % do, and ITEXPO is one of that percent. Just another reason to sponsor, present, exhibit and participate in ITEXPO conferences and Exhibitions. Next one is Feb. 13-16, 2018 in Fort Lauderdale, FL.

Other conferences and exhibitions that link back when you sponsor, exhibit, present and such include TelcoDays,= and OpenSIPS Summit. Give credit where credit is due. 😉 While you are here, don’t forget DIDX is ready to help your communications company… VoIP, IoT, mobile, telecom and such to gain customers, retain customers, roll out international expansion of services, save money and move way ahead of competitors. See how on our DIDX platform today.

Startups Leverage Unified Communications Enhanced by DID – Here’s How

 

Being developer lead at DIDX keeps me very busy in doing exactly that…leading the development improvement and education. In October 2017, I traveled to Orlando for Astricon because I wanted to learn more and share with my team later. We participate in OpenSIPS, Cluecon, Kamailio World, and Astricon whenever possible each year for this reason. At these open source communications events we gather information and develop lasting relationships. Being one human and and with the time constraint it was little bit difficult to do everything I wanted at Astricon 2017. We software developers have a little different mentality than just for business. I end up realizing I should have asked for more business cards, connected with more on LinkedIN and open source forums. So much I saw, heard and studied!

Although I love the Astricon guys who produced the networking activities, I couldn’t connect or reconnect with everyone. This article gets its inspiration from this very conundrum! Proper workflow. Let me elaborate how can we use DID numbers to enhance modern workflow.

Our modern lives are crowded with different types of communication bombarding us. A customer can be calling you, messaging you, sending Facebook chats, popping into Whatsapp, posting emails and using other ways of communication, like one big tornado scattering everything in the head and the workflow. Data pings us on these all media and on top of that, on different devices like smart phone, tablet, e-Reader, FitBit, laptop and more. We try to retrieve all our data on mobile phone, but it is not easy to keep up with all information in that one place on such a tiny screen.  

Seven years ago, I was employed by a company in which our communications operations were highly inefficient. Every agent was busy practically 12 hours per day on phones/email/calls/faxes and mobile, running around in circles. I created a solution just by adding a very expensive Bluetooth earphone and connected our mobile phones with computer. Now, we were able to use our mobile SMS with computer, place and receive calls with our computers. Email was already on the computers. We were finally and practically hands free to do all work quicker and more fluently with less stress! We controlled everything through our computers, on the bigger screens. Sometimes when I was on call, I was also using SMS response or receiving response as was practical in handling the customer during call. That made my worklife much more productive.

Things would be great if our communication was only composed of that on phone, SMS and email. Today…not a reality. We are locked down in a world where our sales/customer faces are handling much more than those three modes of communication. We add Whatsapp/LinkedIN/Facebook/Twitter/Viber/Instagram/Skype and many more. Companies do not want to put restrictions on customer to one way of communication. We at DIDX, for example, want to communicate with our customers in the way that is most comfortable for them. Our inner selves, our company customer appreciation strategy is strong. We believe our work is customer-focused, and the customer is always right.

Programmable! What is this dilemma?

You will hear of many things labeled programmable. For me, most important is a direct inward dialing number (DID number) which must be programmable. This way most of our communication is unified on one device, in my case, my computer. As a software developer, for me, these DID numbers are life-changing stuff. Let us discuss how I use a DID number to make my life, especially work life more unified and organized.

A standard computer allows me to check my email. I removed the hassle of SMS on a separate device by connecting my mobile phone to my computer, but it was not a good enough connection. It still requires me to remain close to my computer to access my data. If I have a DID number that supports SMS, my issue is resolved without any complication. I can use my browser or my mobile phone to send and receive SMS, whichever is most convenient at any given time. Both worlds meet together. There is another cool thing; my contacts remain constant on both locations. Awesome, but get ready to be surprised more… keep reading.

What about unifying and managing additional methods of communications?

Even with the above improvements in unifying and organizing my data, there are still other apps I use pretty regularly. For example, my WhatsApp data is reserved to my phone still! Where should I go for help? No worries. There is one Arab guy who made an open source API to handle this. We can use our DID number, integrated with WhatsApp using this API. Now, our WhatsApp data, just like our SMS, is available on mobile and web. I know you will ask: what about WhatsApp web? But see it is about data in one place.  

Please note there are some issues related with WhatsApp Web. It is said that the special API made by the Arab guy violates WhatsApp terms, and that the guy who made the API received a few notices. Perhaps there is no issue with just one fixed number? I hope in the nearest future that WhatsApp will reconsider their terms and conditions in the name of our global quest for simplifying life, especially worklife. WhatsAPP does not allow API integration because of the potential it presents to encourage spamming. There must be a way to keep spamming from happening while enabling API integration..

You said something about voice?

The beauty of the DID number is that it can be easily integrated with Asterisk or FreeSWITCH and a termination provider. They have great voice quality. I can be reached like a local call by my customers if the DID number is local to him, and I can use the same DID number to call my customer. I can also use speech to text facilities to grab all data which customers might want to use to call.

Instagram and other similar services all have APIs available and can easily be integrated in my computer or other device system to have everything I need to communicate…unified and organized.

It means when I open email, I have the option on my message to call/SMS/WhatsApp… oops! But what about Facebook that so many of us use? Keep reading

Social platform communication

Practically, all social networks enable API integration, so I can integrate my Facebook/LinkedIn portals, too. Now, I can collect that information and make available as needed for my office workflow. Everything is collected and unified. I can use any good open source CRM like sugarCRM or Vtiger and keep everything organized that is related to business in the window of my browser.

Is it not cool? Many companies are working to build the most efficient unified communications setup,, but due to the nature of technology, it is up to your startup as to when and how you will do so. You can also check DIDX.net (company where I work) and other DID providers to take advantage of the power of local DID numbers from every nation. Who knows? Ideally, you might be the founder of another great startup that pulls DIDs and all these unified communications features and more together that are required to run a truly modern business workflow.

Please comment whatever you think. I will deeply appreciate your feedback of debate and further elaborations.

Written by Kamal uddin Panhwar Senior Software Developer DIDx INC (didx.net)

VoIP, the Magical Sauce that Will Continue to Drive Trillions of Dollars of Business

VoIP is one of the reasons that Vonage, Skype, Whatsapp, 8×8 and even DIDX were and are solid gold. VoIP, also known as voice over Internet or IP telephony, is just one of the types of communications we have available to use over Internet. But it’s not JUST! As Jeff Pulver said in the 2017 ITEXPO keynote, “When you have natural language interfaces, running with AI, what is it run over? It is riding voice over IP. That’s right, the technology which is inherently taken for granted which some of us didn’t take for granted for years… that magical sauce is what is going to drive a trillion-dollar of business in the not-too-distant future…”

A December 2017 press release notes that Ooma, a company “that’s probably still best known for its VoIP platform, today announced that it has acquired Butterfleye, an AI-powered video camera and security platform that produces a smart security camera for home and business use.” Like “VoIP” is something to be embarrassed about! “Still best known,” like they need to expand before it’s too late? It’s not something to be ashamed of. As long as people speak, sing, and listen to each other, voice over something is a hot commodity like salt cheese, rice, coffee and tea. We take it and them for granted!

So what does Ooma plan to do with Butterfleye’s camera? It will become a part of its Ooma Home security solution. It will also be sold by itself under its original brand name. Features of the camera include face and person recognition and thermal, sound and motion sensors and 24/7 live streaming to practically any device. It sells for $199.99. My cosplay leather jacket brand store is on eBay, so I shop there also and find WiFi cameras as inexpensive as $20 there. Butterfleye team says their security camera is more intelligent and robust than others. (BTW, people want to run away when see GoFundMe or IndieGogo campaigns in their social media feeds, but Butterfleye got their start with over $4 million dollars that way.)

In a recorded video conversation among TMCnet’s Rich Tehrani, Digium’s David Duffet, MongoTel’s Moshe BT and me, our overall goal was to come up with a list of ideas for current companies “still” best known for VoIP…to grow, expand and such. In summary, we decided upon security, SMS, managed services, webRTC, AI, direct inward dialing, chatbots, IOT, CRM, billing, data mining…integrating any of them with VoIP to meet the needs of any sector such as entertainment, agriculture, transportation, medicine, retail, tourism, education, etc.

For example, in 2017 Sugar CRM launched HINT, a software that automatically searches the Internet for business and personal data. TenFold is creating a VOIP/CRM/ marketing connector with features like smart agent Artificial Intelligence and Zoom.us meeting mashups. Those two and Ooma are just three of thousands of “VoIP” companies on every continent that keep their core revenue builder VoIP while launching other products and services that are relevant to their market.

Acquire or be acquired. Appreciate voice. Don’t forget. DIDX is here to help your company grow. From now until January 30, 2018:

  1. Free port in of phone numbers of select 24 nations to DIDX.net for all DIDX customers.
  2. 50% credit on new DID purchases for all current DIDX customers.
  3. $100 credit to NEW DIDX sign ups.

Grab More of Telecom and IP Communications Market with the Power of DID Numbers

Happy holidays, 2017! Let’s talk now before the year is over!!! Technology changes to make business more lucrative and life more convenient, but both survive best via a combination of the best innovation and tradition. The goal for all business, in particular, to discover and update new, more practical than ever implementations of products and services. It is no longer just sci-fi movies and shows that share how geographical boundaries will vanish from our world. Now is when that is happening. We are now connected with each other in such a way that boundaries matter less than ever.

Traditional PSTN/mobile communications services and email are really not the most efficient method of communication for businesses. DID numbers are the most effective way to encourage current and potential customers, colleagues, vendors, research partners and more to call businesses. The DID (direct inward dialing number) has no boundaries. A businessman in UK can now own a US number via direct inward dialing when called by those in the US it will ring wherever the UK businessman sets it to ring. The highly empowering use cases are numerous. A potential customer in the US dials the US DID number. It rings the businessman in the UK, thus, enhancing customer experience, support and retention. The UK businessman now has a market, not just in the UK, but also in US. The scenario can be repeated for the US businessman to own a DID number of any city in which he wishes to market, to outsource and more.

Because today’s customers are used to using a mix of technology in communication as is convenient to him or her at any given point in time, businesses need to be available every way possible, including email, chat, webRTC and most conveniently of all direct inward dialing phone numbers. This mix creates unique customer behavior of high expectations. They want what they need and want it to be granted on demand. When they need something from their product or service provider, they want it to be easy to reach them now, not when the vendor has time to get to that customer’s email. Consumer behavior of our modern generation demands quick and easy contact with and quick and efficient response from the product or service provider.

Suppose a potential or current US customer needs to buy a software or service, he quickly browses the Internet and selects a company, usually based on peer recommendation and/or marketing language that convince him. So… he has chosen a company first that fits his needs; it is in UK. He will probably double back and choose a US company even if it is does not perfectly meet his needs. The UK company loses the customer even though they were perfect for each other just because the customer wants to dial a US phone number to reach a provider, not a UK phone number. The US customer most likely feels more comfortable calling a US number instead of a UK number because it is less expensive and feels local. He does not want to use live text chat because misunderstandings can easily occur nor video webRTC because his coverage does not always include strong enough network for video or he does not feel comfortable with video. Back to the beginning, if the UK business owns DID phone numbers of every country where their market is located, it will more likely be chosen to provide a product or service. A US DID number would have saved the day, landing the new order!

Businesses that need retail DID call forwarding to be the choice of product and service provision by any certain local market, can find consumer and small business solutions like this from Voicenter, Flexiroam, MyDivert.com, Big Daddy, Amazon and Virtualphoneline.com. Companies like these make a real business out of providing local presence, direct inbound dialing via DID phone numbers since 1999, the earliest of any of its kind. They make available DIDs of 60 to 140 nations or more at all times and offers special order of other nations’ phone numbers.

On the other hand, if your company is more interested in buying DID phone numbers in bulk and reselling them to consumers and other businesses, then DIDX.net is the perfect choice for you.

Let’s talk a little more about the different scenarios of how DID phone numbers can be used to reach big business and startup goals.

Mobile Application

Startup and veteran communications companies and entrepreneurs can provide this exciting calling feature and facility to any specific country or all by mobile application. They just need 1-2 servers and a VoIP switch (or open source asterisk/Voip software) to give such facility. WEBRTC services can reduce cost in bandwidth by enabling, not only audio and video web dial-in, but also dial-in via direct inward dialing phone numbers. The application will be able to simply grab DID numbers from DIDx.net using its API and make available DIDs from 140 nations or more.

For call forwarding, they will use their Asterisk/FreeSWITCH or other type of voice switch to connect the call. Businesses in India, Nepal, Pakistan, Malaysia and other regions have made the king of money people pay attention to in this business. Just message me privately, and let’s have a call to discuss!

SMS Service

Another great business use of DID numbers is SMS service. Today anything can be programmed. Today’s boom of AI and robots makes even much higher demand of such SMS-based services, as these service can provide instructions/updates and notifications for different activities which can be linked with humans’ mobile phones. So DID numbers which have feature of SMS are a great asset in this case. The world needs more countries to offer SMS-enabled DIDS on DIDX.net because the market niche is in demand, is skyrocketing and will continue its growth.

Call Forward Services/Calling Card Business

Though these two business models are not anything new, it’s like David Duffet, Digium’s Asterisk Worldwide Community Director, says, “Some people do well with the ‘keep on keeping on … making it better and better.’” Although market is very saturated, there is still a high demand for new startups to offer these services. They will do well as they add more more features that meet the needs of their market niche to experience excellent profits.

IVR/Auto Attendant

Although call forwarding is good but for business, there is another service that takes CF to a new level. And…machines are necessary to take steps to assist agents to more effectively help customers. Newly popular chatbots can be integrated with this automated solution. Although it is easy to setup on such systems using Asterisk/FreeSWITCH, modern information requires more integration with modern systems and CRMS. There is big potential in the current and future market.

Call Center/Predictive Dialers

Of course, star users of DID numbers are call and contact centers. Direct inward dialing phone numbers (DID phone numbers) are used for incoming calls from current and potentials customers, donors and collaborators. Market well for the product or service the call center provides information about, and the incoming calls will abound. DID phone numbers that are a local call for those who call in response to an advertisement, commercial, infomercial, or Youtube or other live stream demo, make placing that call quick, easy and most of the time…free for the potential customer, donor and collaborator.

Remember, DID phone numbers are for inbound calling, not outbound calling. The outbound is often seen as spam, unwanted hassle, but when a company makes it easy and free for interested parties to call in to a call center to place an order, complete a donation, get technical support or collaborate on research and such…that’s direct inward dialing beauty! Support, sales and other types of service and communication can easily be conducted because of DID phone numbers integrated with call and contact centers and predictive dalliers

Many cutting edge entrepreneur will say that technologies such as direct inward dialing and phone numbers are old stuff because of the Whatsapp/Viber/Telegraph phenomenon. No money in DID phone numbers? Can’t be true! From the consumer level, a lady placing a call to DID phone number that is local to her in order to reach an organization she needs to have a quick, efficient communication with to get what she needs is so much faster and more trustworthy than clicking to Whatsapp or Skype. Then to top it off, quite often her cellular and data network are often slow, dropped and such. She will call businesses she needs to buy from and get help from when the calls are local calls that are free or nearly free.

DIDs can be integrated with chatbot, Iot and AI technologies, all over Internet connectivity to produce convenient and highly efficient communication also. We at DIDX.net invite our customers, vendors, communities and others in IP communications industry to discover how to grow your new business or expand your current one in daily conversations and in person at conferences and exhibitions. Contact me today to get started using DIDX.net. The future is bright!

By Kamal uddin Panhwar, Senior Software Developer/Team lead and technology lover at DIDx(didx.net)

Cradlepoint, a Global Leader in Cloud-Based Network Solutions to Keynote at IoT Evolution Expo

Cradlepoint CEO George Mulhern is a key note speaker for IoT Evolution Conference and Expo scheduled Jan. 22 – 25, 2018 in Orlando, Florida. He will discuss the need for an Elastic EdgeSM and network solutions to address this need for elasticity in IoT in the age of digital transformation

Trumbull, CT – December 2017 – TMC and Crossfire Media today announced George Mulhern, CEO at Cradlepoint will present a keynote at IoT Evolution Conference and Expo being held January 22-25, 2018 at Disney’s Contemporary Hotel in Orlando, Florida. IoT Evolution Expo is the leading educational and networking forum for the enterprise looking to understand how to develop and implement IoT solutions that drive measurable results and business transformation. The event will feature a robust exhibit floor, powerful keynotes, case studies, live demos, unique sessions, special events, networking opportunities and much more. Mulhern will deliver his keynote on Tuesday, January 23rd at 11:00AM.

“Cradlepoint serves thousands of enterprise and government organizations from around the world giving the company a unique prospective the future of networking,” said Carl Ford, CEO, Crossfire Media, executive director of content, IoT Evolution. “We are thrilled to welcome CEO, George Mulhern back as a keynote speaker and look forward to the invaluable insight he will share with attendees.”

“The benefits of IoT are already quite compelling, and those benefits will increase exponentially as we provide greater interoperability, security and simplicity in incorporating the islands of IoT in to the mainstream enterprise edge network, said George Mulhern, CEO of Cradlepoint. “There are things that we can do now to make that vision a reality.”

Mulhern will be a speaking about the need for an Elastic EdgeSM and network solutions to address this need for elasticity in IoT in the age of digital transformation.

Cradlepoint is the global leader in cloud-managed 4G LTE networking solutions. With Cradlepoint, customers leverage the speed and economics of combining wired and wireless Internet broadband for branch, mobile, and IoT networks while maintaining end-to-end visibility, security and control. More than 17,000 enterprise and government organizations around the world — including 75 percent of the world’s top retailers, 50 percent of the Fortune 100, and 25 of the largest U.S. cities — rely on Cradlepoint to keep critical sites, workforces, vehicles, and devices always connected and protected.

To view the full IoT Evolution Expo agenda, click here. Speakers, sessions and events are updated daily.

Cradlepoint is a Diamond sponsor at IoT Evolution Expo which is also supported by platinum sponsors Verizon, Numerex, Gold Sponsors IBM, Ingenu, KORE, ServiceMax and SIMCom and Corporate sponsor Tellient.

Registration for IoT Evolution Expo is now open. For more information, contact Scott Kargman. For media registration, contact Jessica Seabrook. Companies interested in exhibiting, sponsorship or advertising packages should contact Dave Rodriguez at 203.852.6800 ext. 146 or Maureen Gambino 203-852-6800 x 109.

For the latest IoT Evolution Expo news, updates and information, follow the event on Twitter at @IoTEvolution.

Mergers and Acquisitions – M&A … An Exciting Business Model for UCaaS, FinTech and VoIP

The communications and financial industries, especially UCaaS (unified communications as a service), FinTech (financial technology) and VoIP (voice over Internet) evolve so quickly that it requires highly effective marketing and manpower as well as investment just to halfway compete. Eunified communications and collaborationntrepreneurs who begin by bootstrapping a new product, service or idea cannot keep going unless they can attract a powerhouse to invest in them, acquire them or merge with them. The big guys have enough clout, connections, presence and money to fine tune the new but highly practical and attractive product, service or idea. Some entrepreneurs and small companies operate with this as part of their business plan: mergers and acquisitions. Those in the UCaaS, FinTech and VoIP industry are prime to attract such a windfall.

Recent examples of these type of acquisitions in communications and financial industries include:

 

nexVortex acquisition of Northwest Vox

Due to multiple acquisitions, Vonage now is second in hosted IP telephony revenue.

Cisco acquisition of BroadSoft

Magna5 Acquires NetServe365Fourth

There are many types of mergers and acquisitions.

Congeneric mergers: Two businesses serve the same market and customer-base but in unique ways. An example is a wholesale DID marketplace and hosted PBX who both provide these different services for entities that offer or use a lot of IP communications services and products.

Conglomeration: Two businesses have practically zero intersections of business products or services. For example, one business may purchase another business for no other reason than for the tax break. On the other hand, a new business can be formed. Then they merge, again, resulting in a tax break.

Horizontal merger: Two businesses are absolute competitors. They provide the same products, services and markets. They merge in order to tap into the best of each.

Market-extension merger: Two businesses that sell the same products or services in uniques markets. An example of two businesses that sell the same but to different markets may include Technology Marketing Company who serve mostly the Americas and ConnecTechAsia who serve mostly Asia.

Product-extension merger: Two businesses that sell unique products that have something to do with each other for the same market. An example might be VoIP Supply who provide communications equipment and Nextiva who provide hosted PBX solutions.

Vertical merger: A vendor of a business and the business OR a customer of a business and the business.  An example is an MVNO and DIDX or a VoIP company or international contact center and DIDX.

Some mergers and most acquisitions involve one business buying another business with cash, stock or both, or one business all the other company’s assets. The company whose assets are bought may then go out of business or start a new set of service and/or product provision. There is also the reverse merger (similar in style to a reverse mortgage). A private business has a chance to quickly go public. The private business buys a publicly-listed inactive business. This inactive business is literally not conducting business, and it has no limited assets. By doing this, the private business can become a new publicly listed business with shares that it can trade.

This is by no means a completely comprehensive list of types of mergers and acquisitions. Our goal in sharing this article is to inspire our DIDX customers, vendors and industry friends to understand mergers and acquisitions and perhaps include M & A in its business plan as a method of success.

One of the best ways to meet M&A-bound entities is at US and international conferences and exhibitions. These events offer meeting tables, booth meetups, receptions and many other extracurricular business opportunities. Channel Online keeps a list of communications events available including TelcoDays Las Vegas scheduled Jan. 7 – 8, 2018 and ITEXPO Fort Lauderdale Feb. 14 – 16, 2018 and FinTech Weekly keeps a list of fintech events where those interested in mergers and acquisitions in these industries can meet in person and finalize the deal! For the first time, ITEXPO offers a new collocated event The BlockChain Event. Reach to us at DIDX by contacting sales @ didx.net to meet you at industry events to discuss your wholesale direct inward dialing phone number needs and exciting trends of now and future.

 

May the Disruptive Startup Force Be with You

It is no secret that cloud communications companies attract investors and acquisition-hungry entities. Recent examples include the acquisitions of Broadsoft by Cisco, XO Communications by Verizon, Clearlogin by Evolve IP, CenturyLink of Level 3, Ideamine Technologies by Chicago-based Netrix LLC, Xavient Information Systems by TELUS International and Sydney-based Cisco partner VPN Solutions by Over the Wire. Cloud communications and direct inward dialing help to increase revenue, customer retention and likelihood of investment and acquisition. In each of these acquisitions, at least one company provides cloud communications and direct inward dialing services. Both help to achieve a larger customer base that stays with you while meeting the most important requirements of present-day business.

Startup friendly –

A startup may have an awesome service or method of providing that service, but veteran powerhouses with tons of investment and market may have the industry faithful in their corner. Innovative newcomer businesses often need to bootstrap and have little investment. They need to keep cost down while not sacrificing quality. They stand a big choice of going out of business within three years because they do not have a highly effective but affordable voice, video and data service. Cloud communications services such as DIDX.net’s direct inward dialing marketplace and other companies’ hosted PBX and total CRM system can save the day. Every incoming sale inquiry and customer service request can more quickly, more reliably and more effectively be handled than on in-house setup. Cloud communications offer, normally expensive features in traditionally offered systems, features such as data analysis, process changes and recordings less expensively. Customers get what they need when they need it which equals more customer sales and satisfaction, loyalty and revenue.

Cloud communications and direct inward dialing – Bottom line saving

A traditional PBX needs costly continual, local maintenance and upgrades. Traditional phone numbering purchases demand huge NRC and MRC quotas where one actually has that high of a requirement or not. With cloud-based communications servers and wholesale DID marketplaces like DIDX, customers pay only for the services and DIDs as needed. Both are super cost-effective. Cloud-based service providers like Grasshopper, DIDX, Amazon, Message Bird, Callision, Telinta and Enswitch are new or veteran successes that show a pattern of incurring minimal cost while expanding global market and top efficiency.

Dependability –

Cloud providers and direct inward dialing marketplace service level agreements can more easily offer a guarantee 24/7 support around the clock at a fraction of the cost of hiring in-house analysts and trouble shooters. Customer of IP communications companies can more efficiently scale up and down as is needed to keep operations running smoothly. Now, the money and manpower cost can be transferred to more necessary processes and more focus on sales and customer happiness.

Flexible work life –

Human resources can make agreements with the businesses that employ them to be available flexibly anytime anywhere. They always have access to get the information needed to handle any project or issue because the data is available anytime and anywhere. There is an increased ability for businesses to enable their employees to spend the quality time they need on other parts of their lives and to be available as needed and agreed.

Increased uptime

Thank goodness that the clunky, non-scalable, on the premises hardware of the past will no longer hamper business from maximum uptime and from business continuity. Cloud communications can easily be backed up in other locations also.

Simple-to-manage, flexible, scalable processes are a few taps away on a keyboard or even speech to text no matter where the customer and the employees are. The price of precious resources is decreased. No up front investment is necessary. No onsite upkeep. Competition is not so much the strong woman now.

May your startup take advantage of cloud-based communications and direct inward dialing marketplaces such as DIDX.net and be the next star business acquisition of the minute soon!