Boost Customer Retention, Revenue, and Service with Direct Inward Dialing

didx suzanne bowen jenny callicotHow do companies that provide IP telephony and other types of communications gain customers via smart publicity, marketing and service? It is not by telling their current and potential customers that they can buy phone numbers of 130 nations and such every day on the website, email campaigns, blogs and social media platforms.

In 2016, Small Biz Trends shared, “The probability of selling to an existing customer is 60-70 percent. The probability of selling to a new prospect is 5-20 percent. 80 percent of your future profits will come from just 20 percent of your existing customers. 65 percent of a company’s business comes from existing customers.”

We have to figure out how to consistently roll out exemplary customer service. We have to empower the people who provide that pleasurable service, the team members. Direct inward dialing phone numbers and innovative analysis and evaluation tools can play a big part in making this business dream a reality.

Mobile network and mobile virtual network operators, voip companies, multi-location contact centers can use direct inward dialing phone numbers to empower their customers. The numbers are ready to manage from anywhere in the world and mapped to any device or even app. DIDx offers an API so that the over 17 million DID phone numbers available on the DIDx platform appear as if the operators and service providers own them before even buying them for resale!

It is time to make your company and even your customers reachable anywhere and anytime. Our API lets you know each time a customer has purchased a DID phone number from you. It bills you and it bills DIDx’s vendors who provide the DID. Assistance with billing is awesome, but did you know that DID phone numbers can help you analyse and evaluate your marketing campaigns? Our call logs include the following statistics for each DID phone number you or your customer buys:

Feel free to sign up to buy and sell DID numbers today. Collaborate with DIDx on LinkedINFacebook, Twitter and Instagram. We love to support our customers every way we can.

Net4Things & Telefonica Offer Telcos Connected Car Biz Opp

Didx and Deutschland telecom at itw 2018 red shoesDIDX participated in International Telecoms Week 2018 in Chicago, IL. So impressed with Net4Things and Telefonica offering telcos a great new way to increase customer retention and bring in new revnue while getting on board the new trend of connected cars in an IoT and M2M world.

Net4Things communications and marketing expert Maria Gonzalez explains how this works in the video. We can’t wait to share this with our 35,000 communications company members that use our http://www.didx.net. Visit http://www.net4things.com now to get started.