By Suzanne Bowen (VP Event Management) and Kamal Panhwar (DIDX CTO)
We work smart to make sure the experience that our DIDX customers and vendors have in our direct inward dialing DID number marketplace… keeps a smile on their faces, that helps them get more customers and that helps them retain those customers. Some of our projects include the following to keep DIDX improving!
We must have super reliable communication infrastructure. We are working to improve our SIP proxy server. Currently we have for 30 Asterisk servers to connect with proxy. Our infrastructure uses IBMCloud (used to be SoftLayer cloud) and DigitalOcean cloud servers. OTOH, thousands of our DIDX customers and vendors use FreeSWITCH and other softswitches, and we work with them every day to ensure excellent interoperability between their switches and the DIDX API.
We’re scripting for load balancing and proxy server with OpenSIPS. Our CTO Kamal Panhwar, DIDX sales manager Muhammad Ali and the whole team made that choice after several online and offline meetings and testing with OpenSIPs developers and businesses that currently use OpenSIPS. Several 100 of our DIDX members use Kamailio, too.
API (Application programming interface)
Last year, we made a decision we need to improve our DIDX API. Our system was using SOAP (simple object access protocol) format. The challenge while upgrading is that many of our clients use SOAP, so we will continue to give backward compatibility. Our new API will use Restful, so we can provide both Json and XML support.
We just changed the appearance of our DIDX interface from the black, yellow and burgundy bumble bee look to a much calmer turquoise, white and black. I like them both. (I am Suzanne Bowen.)
We are researching Dockers and Kubernetes (to create a virtual machine template). When one of our servers fails or we need to load balance, a new server will automatically be created.
We are beta testing Homer software to capture SIP packets. The use of this gives us more robust information about the DIDs that are available to buy and that are sold on DIDX in file PCAP format. With this … customers will have more info about the SIP with DID numbers available on DIDX.net.
Though the Internet of Things are exciting and important, we still keep an emphasis on the fact that the Internet of People are even more so. We strive to serve our vendors and buyers of DID numbers with TLC on DIDX because the people are what is important.