Importance of Phone Numbers | Free Porting | New SMS Supported – DIDx

Your phone number is important like your zip code, driver’s license number and tax ID number. All these help you establish who you are, where you are, what you are capable of and how you can be accountable. The right phone numbers allude to your business reliablity, ease of sales and purchasing, local presence and global reputation. Toll-free and international DID phone numbers are just as important to own and make available for customers, vendors and other industry partners as a DID phone number that is local to your brick and mortar location.

At DIDx, we make available freephone, national, toll-free, local, mobile and SMS-supported DID phone numbers via your DIDx buyer dashboard, all self-service! You can even use our Advanced Search function to find DID phone numbers that spell out any alpha-numeric combination that represents importance to your business. Vanity phone numbers are still a beauty. Just think of how cool these are that have been owned by cool companies:

1800FLOWERS
1800HURTNOW
1855COOKIES
1800DOLUNCH

The thing is this… we do not know who is reading this article right now, but if you are an MNO, MVNO, CLEC, voip company, international set of contact centers, international transportation or educational network, you can “join” DIDx, complete a short interop set of tests and buyer agreement and have 17 million phone numbers as if they belong to you, but you don’t pay for them until you need them or until your customers need them. If you are an end-user, share with your phone service provider the advantages of joining DIDx.net and enabling you to own phone numbers of any of 130 nations. You get that local presence outside your geo area you need, and your provider BRINGS IN NEW REVENUE and KEEPS YOU with them. No churn.

You do this via our API connected behind the scenes to your website and ecommerce engine or by manually logging into your dashboard and click to buy and use or buy and resell anytime.

We also offer free local number porting… that’s free of cost for most numbers of 33 nations! Here is a list:
Austria
Belgium
Brazil
Canada
Costa Rica
Chile
Croatia
Czech Rep.
Denmark
France
Germany
Greece
Ireland
Israel
Italy
Latvia
Lithuania
Luxembourg
Mexico
Netherlands
New Zealand
Norway
Panama
Peru
Puerto Rico
Romania
Slovakia
Slovenia
South Africa
Spain
United Kingdom
United States

Prior to DIDx roll out in 1999, it was practically impossible to keep one’s business or personal phone numbers when moving from one geographical location to another, but now, that is a relic of the past!

Last, we offer SMS-supported DID phone numbers of 19 nations: Australia, Austria, Belgium, Canada, Croatia, Czech Republic, Denmark, France, Israel, Latvia, Lithuania, Netherlands, Norway, Poland, Romania, Spain, Sweden, United Kingdom, and United States. Lots of great news from DIDx to you. Please log in to your DIDx account to get started. We are here to help anytime.

How to Celebrate DIDX Successful 2017? Give back to customers and vendors!

Get DID phone numbers of 95 nations. Be local no matter where you are.

Get DID phone numbers of 95 nations. Be local no matter where you are.

How does our DIDX.net team celebrate the success of 2017? Like celebrating because of our DIDX community we can make available DID numbers of 140 nations…that’s 55 more nations than when we first created this blog’s image. DID number service By giving back to those who made that possible, our vendors and customers. Here’s how:
1. Our current customers receive 50 % credit back on all #directinwarddialing #didnumber #virtualnumber purchases through January 31, 2018.

2. Our new #directinwarddialing #didnumber #virtualnumber customers can choose from 2 specials: either get $50 back on their 1st $100 top up through Jan. 31, 2018 OR receive 20 % back on all their new DID purchases from now through May 31, 2018.

3. All our #directinwarddialing #didnumber #virtualnumber customers can complete local number porting of DIDs of *24 select nations into DIDX free until further notice. * https://blog.didx.net/2017/12/15/our-current-didx-buyer-members-check-email-for-fantastic-port-phone-number-offer/

4. All our #directinwarddialing #didnumber #virtualnumber sellers (vendors) on DIDX will see even more sales than ever because these generous offers are already making that happen.

With kindest wishes from all of us at DIDX since 1999! May 2018 be your best year ever.

Startups Leverage Unified Communications Enhanced by DID – Here’s How

 

Being developer lead at DIDX keeps me very busy in doing exactly that…leading the development improvement and education. In October 2017, I traveled to Orlando for Astricon because I wanted to learn more and share with my team later. We participate in OpenSIPS, Cluecon, Kamailio World, and Astricon whenever possible each year for this reason. At these open source communications events we gather information and develop lasting relationships. Being one human and and with the time constraint it was little bit difficult to do everything I wanted at Astricon 2017. We software developers have a little different mentality than just for business. I end up realizing I should have asked for more business cards, connected with more on LinkedIN and open source forums. So much I saw, heard and studied!

Although I love the Astricon guys who produced the networking activities, I couldn’t connect or reconnect with everyone. This article gets its inspiration from this very conundrum! Proper workflow. Let me elaborate how can we use DID numbers to enhance modern workflow.

Our modern lives are crowded with different types of communication bombarding us. A customer can be calling you, messaging you, sending Facebook chats, popping into Whatsapp, posting emails and using other ways of communication, like one big tornado scattering everything in the head and the workflow. Data pings us on these all media and on top of that, on different devices like smart phone, tablet, e-Reader, FitBit, laptop and more. We try to retrieve all our data on mobile phone, but it is not easy to keep up with all information in that one place on such a tiny screen.  

Seven years ago, I was employed by a company in which our communications operations were highly inefficient. Every agent was busy practically 12 hours per day on phones/email/calls/faxes and mobile, running around in circles. I created a solution just by adding a very expensive Bluetooth earphone and connected our mobile phones with computer. Now, we were able to use our mobile SMS with computer, place and receive calls with our computers. Email was already on the computers. We were finally and practically hands free to do all work quicker and more fluently with less stress! We controlled everything through our computers, on the bigger screens. Sometimes when I was on call, I was also using SMS response or receiving response as was practical in handling the customer during call. That made my worklife much more productive.

Things would be great if our communication was only composed of that on phone, SMS and email. Today…not a reality. We are locked down in a world where our sales/customer faces are handling much more than those three modes of communication. We add Whatsapp/LinkedIN/Facebook/Twitter/Viber/Instagram/Skype and many more. Companies do not want to put restrictions on customer to one way of communication. We at DIDX, for example, want to communicate with our customers in the way that is most comfortable for them. Our inner selves, our company customer appreciation strategy is strong. We believe our work is customer-focused, and the customer is always right.

Programmable! What is this dilemma?

You will hear of many things labeled programmable. For me, most important is a direct inward dialing number (DID number) which must be programmable. This way most of our communication is unified on one device, in my case, my computer. As a software developer, for me, these DID numbers are life-changing stuff. Let us discuss how I use a DID number to make my life, especially work life more unified and organized.

A standard computer allows me to check my email. I removed the hassle of SMS on a separate device by connecting my mobile phone to my computer, but it was not a good enough connection. It still requires me to remain close to my computer to access my data. If I have a DID number that supports SMS, my issue is resolved without any complication. I can use my browser or my mobile phone to send and receive SMS, whichever is most convenient at any given time. Both worlds meet together. There is another cool thing; my contacts remain constant on both locations. Awesome, but get ready to be surprised more… keep reading.

What about unifying and managing additional methods of communications?

Even with the above improvements in unifying and organizing my data, there are still other apps I use pretty regularly. For example, my WhatsApp data is reserved to my phone still! Where should I go for help? No worries. There is one Arab guy who made an open source API to handle this. We can use our DID number, integrated with WhatsApp using this API. Now, our WhatsApp data, just like our SMS, is available on mobile and web. I know you will ask: what about WhatsApp web? But see it is about data in one place.  

Please note there are some issues related with WhatsApp Web. It is said that the special API made by the Arab guy violates WhatsApp terms, and that the guy who made the API received a few notices. Perhaps there is no issue with just one fixed number? I hope in the nearest future that WhatsApp will reconsider their terms and conditions in the name of our global quest for simplifying life, especially worklife. WhatsAPP does not allow API integration because of the potential it presents to encourage spamming. There must be a way to keep spamming from happening while enabling API integration..

You said something about voice?

The beauty of the DID number is that it can be easily integrated with Asterisk or FreeSWITCH and a termination provider. They have great voice quality. I can be reached like a local call by my customers if the DID number is local to him, and I can use the same DID number to call my customer. I can also use speech to text facilities to grab all data which customers might want to use to call.

Instagram and other similar services all have APIs available and can easily be integrated in my computer or other device system to have everything I need to communicate…unified and organized.

It means when I open email, I have the option on my message to call/SMS/WhatsApp… oops! But what about Facebook that so many of us use? Keep reading

Social platform communication

Practically, all social networks enable API integration, so I can integrate my Facebook/LinkedIn portals, too. Now, I can collect that information and make available as needed for my office workflow. Everything is collected and unified. I can use any good open source CRM like sugarCRM or Vtiger and keep everything organized that is related to business in the window of my browser.

Is it not cool? Many companies are working to build the most efficient unified communications setup,, but due to the nature of technology, it is up to your startup as to when and how you will do so. You can also check DIDX.net (company where I work) and other DID providers to take advantage of the power of local DID numbers from every nation. Who knows? Ideally, you might be the founder of another great startup that pulls DIDs and all these unified communications features and more together that are required to run a truly modern business workflow.

Please comment whatever you think. I will deeply appreciate your feedback of debate and further elaborations.

Written by Kamal uddin Panhwar Senior Software Developer DIDx INC (didx.net)