People Worldwide to Send 8.3 Trillion Text Messages in 2018

SMS incoming DID phone numbers from DIDxWhile “voice” is still important to convey tone and elaborate, SMS and Short Codes and the stars of fast, efficient communication today.

On December 3, 1992, the first SMS was sent. Neil Papworth, a 22-year-old test engineer for Sema Group (which is now Airwide Solutions), used a personal computer to send the text message “Merry Christmas” via the Vodafone network to the phone of Richard Jarvis. Richard was at a party in Newbury, Berkshire that had been organised to celebrate the event of the “first SMS sent.”

An SMS is a text messaging service if most telephone, internet, and mobile-device systems in 2018. It uses standardized communication protocols to enable mobile devices to send and receive short text messages. On the other hand, an SMS short code is a 5-6 digit phone number that is used by businesses to enable consumers to opt-in or not to their SMS programs. Once they opt in, short codes are used to send text message coupons, offers, promotions, and such.

DIDx offers incoming SMS function of DIDs of 19 nations, and just recently incoming Short Code messaging for most of the USA. Here is an example of excellent incoming SMS use. Each year ITEXPO conference and exhibition includes an IDEA Showcase. After the startups share their pitches, the audience gets to vote on the one that impresses them the most.

How important is that? A DIDx customer’s customer Suzahdi (cosplay and classic leather jacket brand) shared with us that when they call a client to get measurements and things like that, quite often the client does not answer the phone or if they do, is a little offended … as if the fact the vendor is calling sort of invades privacy. The Suzahdi rep said that when they text a question instead, the customer answers almost right away and is not one bit upset. It is almost as if the text has taken over as the preferred method of communication.

Most people, especially those under age 40, would go stir crazy if you took their texting option away. From Skype to WhatsApp to Slack or the standard SMS, people send over 6 billion texts per day just in the USA. According to Portio Research, people worldwide will send 8.3 trillion text messages in just 2018 alone. That’s almost 23 billion messages per day, or almost 16 million messages per minute.

According to Mobile Marketing Watch, text messages have a 98% open rate, while email has only a 20% open rate. That alone is a good reason for VoIP companies and CLECs using DIDx are very interested in buying SMS-enabled DIDs to resell.

My first Short Code experience was with World Market because I like to shop there, so I welcome the coupons and store announcements. Businesses short codes are great to inform and stay in touch with customers who opt in.

Many businesses use Short Code SMS for Two-Factor Authentication messages to enable customers to login to their accounts online, get account balances or chat with a business chatbot when they are using a new device. The business sends a 6 digit code that enables the customer to log in from the new device.

When people travel abroad, they often are not able to use their voice or texting via their domestic cell phone service, but if they have a SMS-enabled and Short Code-enabled virtual phone number from their provider, they will still be able to receive SMSes and Short Codes.

DIDx is the virtual phone number veteran since 1999 in beta and since 2005 in fully effective, efficient use and now by 35,000 wholesale telecom customers. Want to take advantage of DIDx’s incoming Short Code and regular SMS features? Log in to your account today, click to send us a message with your interest, and we will help you get started.

Port your customers’ phone numbers to DIDx.net, and they can receive messages from most US Short Codes. Kind of another awesome way to not only get voice and SMS customers, but also to RETAIN THEM!

Fusion Hires Michael Fair as New Channel Chief

Fusion, a leading provider of cloud services, today announced the addition of Michael Fair to its team as Senior Vice President of Channel Sales and Alliances. Reporting to Dan Foster, Chief Revenue Officer, Fair is responsible for managing channel sales programs that drive revenue growth, as well as integrating and optimizing Fusion’s Partner Program following the company’s recent acquisitions.
Fair is an industry veteran with more than 30 years of experience creating, managing and integrating successful channel programs. Previously, he held key leadership roles at Charter, EarthLink, One Communications and Qwest. Most recently, Fair served as Managing Partner at MarketRace, a leading channel consulting company focused on ensuring the sales success of its clients through effectively designing, building and managing superior indirect channel programs and sales teams.
Fair’s hiring is a key step in Foster’s plan to build his sales and marketing organization and leadership team with a strong focus on the indirect channel. Fair will play a critical role in launching a new consolidated Partner Program as the company brings together the successful Partner Programs of Fusion, MegaPath and Birch following two recent acquisitions.
“A successful channel program is critical to Fusion’s ambitious plan to scale. As we combine our offerings, teams and programs following the recent acquisitions of MegaPath and Birch, it is essential that we build on each company’s existing success in the channel to create a unified sales and marketing organization with expertise that spans our combined companies,” said Foster. “Michael’s experience and knowledge of the industry make him perfectly suited to lead this effort and I am excited to welcome him to our sales team.”
“This is an exciting time to join the Fusion team,” said Fair. “Fusion’s partners continue to be at the forefront of our go-to-market strategy. I look forward to integrating Fusion’s Partner Program to deliver on our vision to serve as the industry’s most successful single source cloud provider.”
Fusion’s Partner Program offers total flexibility, product innovation, unparalleled support and programs to empower its growing partner network. To learn more about Fusion’s Partner Program, visit www.fusionconnect.com/partners.
About Fusion
Fusion (NASDAQ:FSNN), a leading provider of integrated cloud solutions to small, medium and large businesses, is the industry’s Single Source for the Cloud(R). Fusion’s advanced, proprietary cloud services platform enables the integration of leading edge solutions in the cloud, including cloud communications, contact center, cloud connectivity, and cloud computing. Fusion’s innovative, yet proven cloud solutions lower our customers’ cost of ownership, and deliver new levels of security, flexibility, scalability, and speed of deployment. For more information, please visit www.fusionconnect.com.
Fusion Contact:
Brian Coyne
1-212-201-2404
bcoyne@fusionconnect.com
Look for Fusion as exhibitor at ITEXPO Jan. 29 – Feb. 1, 2019 in Fort Lauderdale, Florida. Reserve your booth and sponsorship like DIDx and Fusion have now.

ITEXPO Conferences and Expos Reward Exhibitors with Company Backlinks

Conferences must backlink to exhibitors and sponsors' websitesApproximately 75 % of conferences, expos and other organizational events, both big and small, little known and well-known, do not link their sponsors and exhibitors’ logos back to the sponsors and exhibitors’ company websites! Can anyone believe this? The organizations, who spend between $500 – $500,000 or more to sponsor and exhibit at one’s industry event, do not get a link back. But 25 % do, and ITEXPO is one of that percent. Just another reason to sponsor, present, exhibit and participate in ITEXPO conferences and Exhibitions. Next one is Feb. 13-16, 2018 in Fort Lauderdale, FL.

Other conferences and exhibitions that link back when you sponsor, exhibit, present and such include TelcoDays,= and OpenSIPS Summit. Give credit where credit is due. 😉 While you are here, don’t forget DIDX is ready to help your communications company… VoIP, IoT, mobile, telecom and such to gain customers, retain customers, roll out international expansion of services, save money and move way ahead of competitors. See how on our DIDX platform today.

VoIP, the Magical Sauce that Will Continue to Drive Trillions of Dollars of Business

VoIP is one of the reasons that Vonage, Skype, Whatsapp, 8×8 and even DIDX were and are solid gold. VoIP, also known as voice over Internet or IP telephony, is just one of the types of communications we have available to use over Internet. But it’s not JUST! As Jeff Pulver said in the 2017 ITEXPO keynote, “When you have natural language interfaces, running with AI, what is it run over? It is riding voice over IP. That’s right, the technology which is inherently taken for granted which some of us didn’t take for granted for years… that magical sauce is what is going to drive a trillion-dollar of business in the not-too-distant future…”

A December 2017 press release notes that Ooma, a company “that’s probably still best known for its VoIP platform, today announced that it has acquired Butterfleye, an AI-powered video camera and security platform that produces a smart security camera for home and business use.” Like “VoIP” is something to be embarrassed about! “Still best known,” like they need to expand before it’s too late? It’s not something to be ashamed of. As long as people speak, sing, and listen to each other, voice over something is a hot commodity like salt cheese, rice, coffee and tea. We take it and them for granted!

So what does Ooma plan to do with Butterfleye’s camera? It will become a part of its Ooma Home security solution. It will also be sold by itself under its original brand name. Features of the camera include face and person recognition and thermal, sound and motion sensors and 24/7 live streaming to practically any device. It sells for $199.99. My cosplay leather jacket brand store is on eBay, so I shop there also and find WiFi cameras as inexpensive as $20 there. Butterfleye team says their security camera is more intelligent and robust than others. (BTW, people want to run away when see GoFundMe or IndieGogo campaigns in their social media feeds, but Butterfleye got their start with over $4 million dollars that way.)

In a recorded video conversation among TMCnet’s Rich Tehrani, Digium’s David Duffet, MongoTel’s Moshe BT and me, our overall goal was to come up with a list of ideas for current companies “still” best known for VoIP…to grow, expand and such. In summary, we decided upon security, SMS, managed services, webRTC, AI, direct inward dialing, chatbots, IOT, CRM, billing, data mining…integrating any of them with VoIP to meet the needs of any sector such as entertainment, agriculture, transportation, medicine, retail, tourism, education, etc.

For example, in 2017 Sugar CRM launched HINT, a software that automatically searches the Internet for business and personal data. TenFold is creating a VOIP/CRM/ marketing connector with features like smart agent Artificial Intelligence and Zoom.us meeting mashups. Those two and Ooma are just three of thousands of “VoIP” companies on every continent that keep their core revenue builder VoIP while launching other products and services that are relevant to their market.

Acquire or be acquired. Appreciate voice. Don’t forget. DIDX is here to help your company grow. From now until January 30, 2018:

  1. Free port in of phone numbers of select 24 nations to DIDX.net for all DIDX customers.
  2. 50% credit on new DID purchases for all current DIDX customers.
  3. $100 credit to NEW DIDX sign ups.

ITEXPO is Where We Learn How to Win with SD-WAN

An SD-WAN is a software-defined wide-area network. It is a specific application of software-defined networking (SDN) technology that is used for WAN (wide-area network) connections. They connect enterprise networks such as branch offices and data centers around the world.

An SD-WAN has the ability to drive segmentation. Many say it is more secure than MPLS (Multiprotocol Label Switching Protocol) because MPLS does not encrypt traffic. SD-WAN automatically encrypts traffic.

Join our DIDX.net team at ITEXPO’s SD-WAN collocated conference and expo in Fort Lauderdale, FL Feb. 14 – 16, 2018 to learn more about SD-WAN, to develop business around the technology and share what your company can do in the area of wide area networks, security and encryption.

Voice Isn’t Dead Because No One Killed It

Mongotel, David Duffet, Rich Tehrani and Suzanne Bowen discuss voice in an AI, IOT, chatbots world.Click to watch and hear TMCnet and ITEXPO.com‘s CEO Rich Tehrani, MongoTel’s CEO Moshe BT and Telespeak and Asterisk Community’s David Duffet discuss the place of voice business in a world of AI, IoT, beacons, chatbots, cyber security, CRM and billing services and products; disaster preparedness; and cloud communications events to learn more and to develop business at such as:

TelcoDays Las Vegas, Jan. 7-8, 2018 in Las Vegas, NV.

ITEXPO, Feb. 14 – 16, 2018 in Fort Lauderdale, FL.

OpenSIPs Summit, May 1-4, 2018 in Amsterdam, Netherlands

CommunicAsia, June 26 – 28, 2018 in Singapore

Cluecon, August , 2018, Chicago, IL

See more at http://www.didx.net/events.