A Pensacola, Florida headquartered VP of DIDX Suzanne Bowen, Karachi-based DIDX senior customer service exec Ali Muhammad and Australian James Hughes of Dove Gospel Global met up online via webRTC to discuss in short form how the nonprofit organization and DIDX work together to meet the needs of DGG and its community that is now as global as its name.
Dove Gospel Global global network director and pastor James Hughes says, “My heart is for a church without politics, and where Jesus moves in power and authority through his Holy Spirit.”
One major goal of Dove Gospel Global is to connect with religious leaders anywhere and of any religion. They searched for ways to make these leaders have an easy, efficient way to contact Dove Gospel Global, and for DGG to stay in touch. There are many communications issues such as poor cellular, landline and/or Internet networks in different areas of the world whether 3rd world, rural, emerging and also cost and security.
Because of the organization’s tireless search and testing of several solutions, they found happiness with a FreeSWITCH-based platform and DIDX for incoming calls. Now, the group has headquarters in Kampala, Uganda; Bhattiprolu, India; Lahore, Pakistan; Kent, United Kingdom; and with the main headquarters in Sydney, Australia. Anyone can call Dove Gospel Global via a local phone number of over 50 countries, and we have learned that those phone lines stay very busy. Call logs tell it all. Those 50 countries include USA, UK, Uganda, Turkey, Thailand, Sweden, Spain, South Korea, South Africa, Slovac Republic, Singapore, Russia, Rumania, Portugal, Poland, Pakistan, Nigeria, New Zealand, Netherlands, Mexico, Malaysia, Liberia, Latvia, Kenya, Japan, Italy, Israel, Ireland, Hong Kong, Ireland, Germany, France, Finland, Denmark, Czech Republic, Brazil, Belgium, Austria and Australia.
The number and scope of communications, new community members and collaborators and growth of their nonprofit movement in every way has grown and experienced more success, but that’s not to say, they have not had some tough times such as communications solution trials that never really worked, DIDs purchased from other virtual phone number service providers where price fluctuated, mostly upward, and service stopped for weeks at a time. The group’s growth was not matched by a flexible, scalable communications set-up. But once they developed in-house with paid guidance from a FreeSWITCH developer their own platform and integrated DIDX.net DID number service, they are now able to grow without the “growing pains.”
Watch Ali and James talk about Dove Gospel Global’s technological path to success.
VoIP is one of the reasons that Vonage, Skype, Whatsapp, 8×8 and even DIDX were and are solid gold. VoIP, also known as voice over Internet or IP telephony, is just one of the types of communications we have available to use over Internet. But it’s not JUST! As Jeff Pulver said in the 2017 ITEXPO keynote, “When you have natural language interfaces, running with AI, what is it run over? It is riding voice over IP. That’s right, the technology which is inherently taken for granted which some of us didn’t take for granted for years… that magical sauce is what is going to drive a trillion-dollar of business in the not-too-distant future…”
A December 2017 press release notes that Ooma, a company “that’s probably still best known for its VoIP platform, today announced that it has acquired Butterfleye, an AI-powered video camera and security platform that produces a smart security camera for home and business use.” Like “VoIP” is something to be embarrassed about! “Still best known,” like they need to expand before it’s too late? It’s not something to be ashamed of. As long as people speak, sing, and listen to each other, voice over something is a hot commodity like salt cheese, rice, coffee and tea. We take it and them for granted!
So what does Ooma plan to do with Butterfleye’s camera? It will become a part of its Ooma Home security solution. It will also be sold by itself under its original brand name. Features of the camera include face and person recognition and thermal, sound and motion sensors and 24/7 live streaming to practically any device. It sells for $199.99. My cosplay leather jacket brand store is on eBay, so I shop there also and find WiFi cameras as inexpensive as $20 there. Butterfleye team says their security camera is more intelligent and robust than others. (BTW, people want to run away when see GoFundMe or IndieGogo campaigns in their social media feeds, but Butterfleye got their start with over $4 million dollars that way.)
In a recorded video conversation among TMCnet’s Rich Tehrani, Digium’s David Duffet, MongoTel’s Moshe BT and me, our overall goal was to come up with a list of ideas for current companies “still” best known for VoIP…to grow, expand and such. In summary, we decided upon security, SMS, managed services, webRTC, AI, direct inward dialing, chatbots, IOT, CRM, billing, data mining…integrating any of them with VoIP to meet the needs of any sector such as entertainment, agriculture, transportation, medicine, retail, tourism, education, etc.
For example, in 2017 Sugar CRM launched HINT, a software that automatically searches the Internet for business and personal data. TenFold is creating a VOIP/CRM/ marketing connector with features like smart agent Artificial Intelligence and Zoom.us meeting mashups. Those two and Ooma are just three of thousands of “VoIP” companies on every continent that keep their core revenue builder VoIP while launching other products and services that are relevant to their market.
Acquire or be acquired. Appreciate voice. Don’t forget. DIDX is here to help your company grow. From now until January 30, 2018:
- Free port in of phone numbers of select 24 nations to DIDX.net for all DIDX customers.
- 50% credit on new DID purchases for all current DIDX customers.
- $100 credit to NEW DIDX sign ups.
Dad says you don’t call enough. You shouldn’t disappoint him.
Why do you choose to make your own path in life, son?
Cranberry Wildnerness? Why would you build a house there? It is the most remote area of West Virginia. Hardly any good signal even.
DIDX is that quiet powerhouse behind much of daily communications among family, friends and business.
Thao, a valedictorian-destined student at a US university, explains to Mom and Dad they can dial a local South Vietnam phone number anytime to talk with her. Now, they feel closer than ever. Dad is happy.
Li Jie, much to his parents’ dismay, has chosen the path of disruptive, life hack startup. He uses a local China direct inward dialing phone number for his current and potential clients in China to conveniently call. It rings wherever he has it set to ring: to his Canadian business partner, to his Skype, to his cell phone or to a web conference no matter where he travels. Mom is proud.
Lisa, a popular author, lives in a remote area of West Virginia. It has poor wireless and cellular connectivity. She is an avid user of webRTC to stay in touch with her customers and social media followers. When she and anyone wishing to join her cannot log in, she has it set where they can dial in, always a local phone number available. Her friends see her now as a trendsetter.
Such exciting and save-the-day kind of hacks are possible because Thao, Li Jie and Lisa’s cloud communications and mobile phone providers offer her and resourceful, goal-oriented and cutting-edge people like her direct inward dialing phone numbers of 140 nations from DIDX.
Businesses, IP communications service providers, global contact centers, carriers and mobile operators and anyone with the need to provide local phone numbers to these type of tech-savvy clients, sign up to get started today at didx.net. Best life hack ever – DIDX.
You and we enable each other to have such great success. We thank you! Please read this very important message.
Twelve years have passed since DIDX was started. That is 2005 to be exact.
In 2005, VoIP was not mainstream and not very mature. In fact, in 2005, a SIP or IAX interconnection was too expensive for most.
The costs were high to buy and maintain the system box, switches, servers along with the bandwidth and more to the point of unbearable.
In 2005, DIDX was the only wholesale service that provided multiple protocols along with necessary success features like transcoding and codec conversions so that our beloved customers like you could and can build business while keeping cost to a minimum.
It’s 2017. Today the cost of a system box, switches and servers are very inexpensive. Bandwidth is practically free.
With this current scenario and after careful consideration, we inform you that from October 1, 2017, DIDX will no longer offer transcoding, i.e., codec conversion for individuals. We will stop this option from the date of October 1, 2017 and forward as we believe it is no longer necessary.
We will keep the standard and primary codecs which are G729, G711u and G711a. They are the most common and most universally compatible.
If you have any query regarding this announcement, feel free to get in touch with our technical team.
Please log in to your DIDX wholesale direct inward dialing phone number sales dashboard to communicate with us as you need.
Thanks and truly yours,