People Worldwide to Send 8.3 Trillion Text Messages in 2018

SMS incoming DID phone numbers from DIDxWhile “voice” is still important to convey tone and elaborate, SMS and Short Codes and the stars of fast, efficient communication today.

On December 3, 1992, the first SMS was sent. Neil Papworth, a 22-year-old test engineer for Sema Group (which is now Airwide Solutions), used a personal computer to send the text message “Merry Christmas” via the Vodafone network to the phone of Richard Jarvis. Richard was at a party in Newbury, Berkshire that had been organised to celebrate the event of the “first SMS sent.”

An SMS is a text messaging service if most telephone, internet, and mobile-device systems in 2018. It uses standardized communication protocols to enable mobile devices to send and receive short text messages. On the other hand, an SMS short code is a 5-6 digit phone number that is used by businesses to enable consumers to opt-in or not to their SMS programs. Once they opt in, short codes are used to send text message coupons, offers, promotions, and such.

DIDx offers incoming SMS function of DIDs of 19 nations, and just recently incoming Short Code messaging for most of the USA. Here is an example of excellent incoming SMS use. Each year ITEXPO conference and exhibition includes an IDEA Showcase. After the startups share their pitches, the audience gets to vote on the one that impresses them the most.

How important is that? A DIDx customer’s customer Suzahdi (cosplay and classic leather jacket brand) shared with us that when they call a client to get measurements and things like that, quite often the client does not answer the phone or if they do, is a little offended … as if the fact the vendor is calling sort of invades privacy. The Suzahdi rep said that when they text a question instead, the customer answers almost right away and is not one bit upset. It is almost as if the text has taken over as the preferred method of communication.

Most people, especially those under age 40, would go stir crazy if you took their texting option away. From Skype to WhatsApp to Slack or the standard SMS, people send over 6 billion texts per day just in the USA. According to Portio Research, people worldwide will send 8.3 trillion text messages in just 2018 alone. That’s almost 23 billion messages per day, or almost 16 million messages per minute.

According to Mobile Marketing Watch, text messages have a 98% open rate, while email has only a 20% open rate. That alone is a good reason for VoIP companies and CLECs using DIDx are very interested in buying SMS-enabled DIDs to resell.

My first Short Code experience was with World Market because I like to shop there, so I welcome the coupons and store announcements. Businesses short codes are great to inform and stay in touch with customers who opt in.

Many businesses use Short Code SMS for Two-Factor Authentication messages to enable customers to login to their accounts online, get account balances or chat with a business chatbot when they are using a new device. The business sends a 6 digit code that enables the customer to log in from the new device.

When people travel abroad, they often are not able to use their voice or texting via their domestic cell phone service, but if they have a SMS-enabled and Short Code-enabled virtual phone number from their provider, they will still be able to receive SMSes and Short Codes.

DIDx is the virtual phone number veteran since 1999 in beta and since 2005 in fully effective, efficient use and now by 35,000 wholesale telecom customers. Want to take advantage of DIDx’s incoming Short Code and regular SMS features? Log in to your account today, click to send us a message with your interest, and we will help you get started.

Port your customers’ phone numbers to DIDx.net, and they can receive messages from most US Short Codes. Kind of another awesome way to not only get voice and SMS customers, but also to RETAIN THEM!

Emercoin Group Polozov & SIP Pulse Concalves | Mix of VoIP and Blockchain by OpenSIPS and DIDx

opensips emercoin enumer voip didx virtual phone numbersEmercoin Group’s Stan Polozov, with a strong background in the realm of finance and specializes in the technical aspects of blockchains and cryptography, talks with SIPPulse’s Flavio Concalves about blockchain projects during OpenSIPS Summit 2018 in Amsterdam.

Flavio asks Stan, “Let’s suppose I am an operator. I am sending a call to another operator. The other operator needs to charge 7 cents, not 7 cents, 7/10ths of a cent for each minute. Can we charge this directly using blockchain?”

Stan replies, “I think, uh…”

Flavio says, “Let’s say that they were supposed to buy coins to have a use of this network.”

“To publish the address?” Stan asks.

“They can publish but to complete the call on the other side…” says Flavio.

Watch the video to find out more of this fascinating conversation. Understanding the true potential of the blockchain-based technologies, Emercoin’s representatives, blockchain implementation specialist Oleg Khovayko and chief implementation officer Stan Polozov spoke about the unique ENUMER solution for VoIP at OpenSIPS Summit 2018.

Check out DIDx’s video of Stan of Emercoin team giving a presentation at OpenSIPS at https://youtu.be/kvlcYxeurK4. (Sippy Software‘s Max and DIDx’s Shaharyar edited these videos for the final products.)

 

Visit http://www.didx.net, https://www.opensips.org/events/index, and https://medium.com/@emer.tech.

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Boost Customer Retention, Revenue, and Service with Direct Inward Dialing

didx suzanne bowen jenny callicotHow do companies that provide IP telephony and other types of communications gain customers via smart publicity, marketing and service? It is not by telling their current and potential customers that they can buy phone numbers of 130 nations and such every day on the website, email campaigns, blogs and social media platforms.

In 2016, Small Biz Trends shared, “The probability of selling to an existing customer is 60-70 percent. The probability of selling to a new prospect is 5-20 percent. 80 percent of your future profits will come from just 20 percent of your existing customers. 65 percent of a company’s business comes from existing customers.”

We have to figure out how to consistently roll out exemplary customer service. We have to empower the people who provide that pleasurable service, the team members. Direct inward dialing phone numbers and innovative analysis and evaluation tools can play a big part in making this business dream a reality.

Mobile network and mobile virtual network operators, voip companies, multi-location contact centers can use direct inward dialing phone numbers to empower their customers. The numbers are ready to manage from anywhere in the world and mapped to any device or even app. DIDx offers an API so that the over 17 million DID phone numbers available on the DIDx platform appear as if the operators and service providers own them before even buying them for resale!

It is time to make your company and even your customers reachable anywhere and anytime. Our API lets you know each time a customer has purchased a DID phone number from you. It bills you and it bills DIDx’s vendors who provide the DID. Assistance with billing is awesome, but did you know that DID phone numbers can help you analyse and evaluate your marketing campaigns? Our call logs include the following statistics for each DID phone number you or your customer buys:

Feel free to sign up to buy and sell DID numbers today. Collaborate with DIDx on LinkedINFacebook, Twitter and Instagram. We love to support our customers every way we can.

Tollfree Numbers Make Purchases Easy and Free So Own Them Now

What’s so great about toll-free numbers? Aerin Lauder, American billionaire businesswoman and granddaughter of Estee Lauder, said not too long ago, “I don’t use a stylist. I know what I like, so I do it myself. I rip things out from fashion magazines. It’s easy to order when the phone number is right on the page.”
Mobile, VoIP and contact center and other communications service providers: DIDX offers you the opp to buy tollfree phone numbers now with just ONE TIME setup and ZERO per month charges to resell to your clients or to keep for yourself. Remember, toll-free numbers make it easy and free for your current and potential customers to order at the moment of desire. Sometimes the cellular or even PSTN networks are more available and reliable than the “Net.” Besides, impulse purchases truly answer wishes and dreams.
DIDX is excited to have landed this great toll-free deal for our buyer members. You can buy from a select set of toll-free numbers and then port them to your own network. Ownership is immediately given to you after purchase! Watch the video to understand more. Be sure to log in to your DIDX account today and take advantage.

 

Short Case Study: How Nonprofits Like Dove Gospel Go International with DIDX DID Numbers

A Pensacola, Florida headquartered VP of DIDX Suzanne Bowen, Karachi-based DIDX senior customer service exec Ali Muhammad and Australian James Hughes of Dove Gospel Global met up online via webRTC to discuss in short form how the nonprofit organization and DIDX work together to meet the needs of DGG and its community that is now as global as its name.

Dove Gospel Global global network director and pastor James Hughes says, “My heart is for a church without politics, and where Jesus moves in power and authority through his Holy Spirit.”

One major goal of Dove Gospel Global is to connect with religious leaders anywhere and of any religion. They searched for ways to make these leaders have an easy, efficient way to contact Dove Gospel Global, and for DGG to stay in touch. There are many communications issues such as poor cellular, landline and/or Internet networks in different areas of the world whether 3rd world, rural, emerging and also cost and security.

Because of the organization’s tireless search and testing of several solutions, they found happiness with a FreeSWITCH-based platform and DIDX for incoming calls. Now, the group has headquarters in Kampala, Uganda; Bhattiprolu, India; Lahore, Pakistan; Kent, United Kingdom; and with the main headquarters in Sydney, Australia. Anyone can call Dove Gospel Global via a local phone number of over 50 countries, and we have learned that those phone lines stay very busy. Call logs tell it all. Those 50 countries include USA, UK, Uganda, Turkey, Thailand, Sweden, Spain, South Korea, South Africa, Slovac Republic, Singapore, Russia, Rumania, Portugal, Poland, Pakistan, Nigeria, New Zealand, Netherlands, Mexico, Malaysia, Liberia, Latvia, Kenya, Japan, Italy, Israel, Ireland, Hong Kong, Ireland, Germany, France, Finland, Denmark, Czech Republic, Brazil, Belgium, Austria and Australia.

The number and scope of communications, new community members and collaborators and growth of their nonprofit movement in every way has grown and experienced more success, but that’s not to say, they have not had some tough times such as communications solution trials that never really worked, DIDs purchased from other virtual phone number service providers where price fluctuated, mostly upward, and service stopped for weeks at a time. The group’s growth was not matched by a flexible, scalable communications set-up. But once they developed in-house with paid guidance from a FreeSWITCH developer their own platform and integrated DIDX.net DID number service, they are now able to grow without the “growing pains.”

Watch Ali and James talk about Dove Gospel Global’s technological path to success.

 

As of March 25, 2018, DIDX Sends Calls Via Most Universally Accepted Codec G711

A very important goal of DIDX.net is to provide a consistently reliable service for each of its buyers and sellers of DID (direct inward dialing). This is the reason that we share this communication that references a very important email we sent via direct email to each of them and via DIDX blog post in August 24, 2017 and again today March 26, 2018… regarding codec translation.
Just as we announced in that email, we have stopped transcoding beginning the date of 25th March 2018. Now we will send all calls via the most common and most universally compatible codec which is G711.
We hope you will feel the more positive quality and be sure to keep growing as DIDX grows its coverage in quantity and quality! Let us know anything we can do to make this business relationship better than ever. Just log in to your DIDX dashboard and send us an email or call us today.

VoIP, the Magical Sauce that Will Continue to Drive Trillions of Dollars of Business

VoIP is one of the reasons that Vonage, Skype, Whatsapp, 8×8 and even DIDX were and are solid gold. VoIP, also known as voice over Internet or IP telephony, is just one of the types of communications we have available to use over Internet. But it’s not JUST! As Jeff Pulver said in the 2017 ITEXPO keynote, “When you have natural language interfaces, running with AI, what is it run over? It is riding voice over IP. That’s right, the technology which is inherently taken for granted which some of us didn’t take for granted for years… that magical sauce is what is going to drive a trillion-dollar of business in the not-too-distant future…”

A December 2017 press release notes that Ooma, a company “that’s probably still best known for its VoIP platform, today announced that it has acquired Butterfleye, an AI-powered video camera and security platform that produces a smart security camera for home and business use.” Like “VoIP” is something to be embarrassed about! “Still best known,” like they need to expand before it’s too late? It’s not something to be ashamed of. As long as people speak, sing, and listen to each other, voice over something is a hot commodity like salt cheese, rice, coffee and tea. We take it and them for granted!

So what does Ooma plan to do with Butterfleye’s camera? It will become a part of its Ooma Home security solution. It will also be sold by itself under its original brand name. Features of the camera include face and person recognition and thermal, sound and motion sensors and 24/7 live streaming to practically any device. It sells for $199.99. My cosplay leather jacket brand store is on eBay, so I shop there also and find WiFi cameras as inexpensive as $20 there. Butterfleye team says their security camera is more intelligent and robust than others. (BTW, people want to run away when see GoFundMe or IndieGogo campaigns in their social media feeds, but Butterfleye got their start with over $4 million dollars that way.)

In a recorded video conversation among TMCnet’s Rich Tehrani, Digium’s David Duffet, MongoTel’s Moshe BT and me, our overall goal was to come up with a list of ideas for current companies “still” best known for VoIP…to grow, expand and such. In summary, we decided upon security, SMS, managed services, webRTC, AI, direct inward dialing, chatbots, IOT, CRM, billing, data mining…integrating any of them with VoIP to meet the needs of any sector such as entertainment, agriculture, transportation, medicine, retail, tourism, education, etc.

For example, in 2017 Sugar CRM launched HINT, a software that automatically searches the Internet for business and personal data. TenFold is creating a VOIP/CRM/ marketing connector with features like smart agent Artificial Intelligence and Zoom.us meeting mashups. Those two and Ooma are just three of thousands of “VoIP” companies on every continent that keep their core revenue builder VoIP while launching other products and services that are relevant to their market.

Acquire or be acquired. Appreciate voice. Don’t forget. DIDX is here to help your company grow. From now until January 30, 2018:

  1. Free port in of phone numbers of select 24 nations to DIDX.net for all DIDX customers.
  2. 50% credit on new DID purchases for all current DIDX customers.
  3. $100 credit to NEW DIDX sign ups.

DID Phone Number – Best Life Hack Ever

Dad says you don’t call enough. You shouldn’t disappoint him.

Why do you choose to make your own path in life, son?

Cranberry Wildnerness? Why would you build a house there? It is the most remote area of West Virginia. Hardly any good signal even.

DIDX is that quiet powerhouse behind much of daily communications among family, friends and business.

Thao, a valedictorian-destined student at a US university, explains to Mom and Dad they can dial a local South Vietnam phone number anytime to talk with her. Now, they feel closer than ever. Dad is happy.

Li Jie, much to his parents’ dismay, has chosen the path of disruptive, life hack startup. He uses a local China direct inward dialing phone number for his current and potential clients in China to conveniently call. It rings wherever he has it set to ring: to his Canadian business partner, to his Skype, to his cell phone or to a web conference no matter where he travels. Mom is proud.

Lisa, a popular author, lives in a remote area of West Virginia. It has poor wireless and cellular connectivity. She is an avid user of webRTC to stay in touch with her customers and social media followers. When she and anyone wishing to join her cannot log in, she has it set where they can dial in, always a local phone number available. Her friends see her now as a trendsetter.

Such exciting and save-the-day kind of hacks are possible because Thao, Li Jie and Lisa’s cloud communications and mobile phone providers offer her and resourceful, goal-oriented and cutting-edge people like her direct inward dialing phone numbers of 140 nations from DIDX.

Businesses, IP communications service providers, global contact centers, carriers and mobile operators and anyone with the need to provide local phone numbers to these type of tech-savvy clients, sign up to get started today at didx.net. Best life hack ever – DIDX.

DIDX Explains No Need to Continue Transcoding and Codec Conversion for Individuals

Dear Customer,

You and we enable each other to have such great success. We thank you! Please read this very important message.

Twelve years have passed since DIDX was started. That is 2005 to be exact.

In 2005, VoIP was not mainstream and not very mature. In fact, in 2005, a SIP or IAX interconnection was too expensive for most.

The costs were high to buy and maintain the system box, switches, servers along with the bandwidth and more to the point of unbearable.

In 2005, DIDX was the only wholesale service that provided multiple protocols along with necessary success features like transcoding and codec conversions so that our beloved customers like you could and can build business while keeping cost to a minimum.

It’s 2017. Today the cost of a system box, switches and servers are very inexpensive. Bandwidth is practically free.

With this current scenario and after careful consideration, we inform you that from October 1, 2017, DIDX will no longer offer transcoding, i.e., codec conversion for individuals. We will stop this option from the date of October 1, 2017 and forward as we believe it is no longer necessary.

We will keep the standard and primary codecs which are G729, G711u and G711a. They are the most common and most universally compatible.

If you have any query regarding this announcement, feel free to get in touch with our technical team.

Please log in to your DIDX wholesale direct inward dialing phone number sales dashboard to communicate with us as you need.

Thanks and truly yours,
DIDX Team