What is CCD in Telecommunications World?

What is CCD? Converged Communications DivisionWhat is CCD in telecommunications and IP communications industries? Dialogic and Sangoma show lucrative it is. Dialogic just sold its #CCD (Converged Communication Division) assets to Sangoma, making this the latter’s sixth acquisiton, and we know the age-old quote; the digit “7” is a lucky number. Sincere kudos to both companies. You and we will meet these kind of companies for crucial biz dev and info gathering at +TMCnet +ITEXPO Feb. 14-16 in Fort Lauderdale. Read more at https://www.prnewswire.com/news-releases/sangoma-announces-sixth-acquisition-in-six-years-300579761.html. 

What is converged communications division? It is a division that is focused on the integration of voice and data. This division enables companies to create powerful communication solutions for today’s flexible and buy-on-demand and customer-service-on-demand world.

Let us invite you once again; you will find many of the companies who are successful in #CCD #IoT #VoIP #managedservices #chatbots#blockchain#distributednetworks and more at ITEXPO Feb. 13-16, 2018 in Fort Lauderdale, FL. See our list of important industry events at http://www.didx.net/events.

ITEXPO Conferences and Expos Reward Exhibitors with Company Backlinks

Conferences must backlink to exhibitors and sponsors' websitesApproximately 75 % of conferences, expos and other organizational events, both big and small, little known and well-known, do not link their sponsors and exhibitors’ logos back to the sponsors and exhibitors’ company websites! Can anyone believe this? The organizations, who spend between $500 – $500,000 or more to sponsor and exhibit at one’s industry event, do not get a link back. But 25 % do, and ITEXPO is one of that percent. Just another reason to sponsor, present, exhibit and participate in ITEXPO conferences and Exhibitions. Next one is Feb. 13-16, 2018 in Fort Lauderdale, FL.

Other conferences and exhibitions that link back when you sponsor, exhibit, present and such include TelcoDays,= and OpenSIPS Summit. Give credit where credit is due. 😉 While you are here, don’t forget DIDX is ready to help your communications company… VoIP, IoT, mobile, telecom and such to gain customers, retain customers, roll out international expansion of services, save money and move way ahead of competitors. See how on our DIDX platform today.

Startups Leverage Unified Communications Enhanced by DID – Here’s How

 

Being developer lead at DIDX keeps me very busy in doing exactly that…leading the development improvement and education. In October 2017, I traveled to Orlando for Astricon because I wanted to learn more and share with my team later. We participate in OpenSIPS, Cluecon, Kamailio World, and Astricon whenever possible each year for this reason. At these open source communications events we gather information and develop lasting relationships. Being one human and and with the time constraint it was little bit difficult to do everything I wanted at Astricon 2017. We software developers have a little different mentality than just for business. I end up realizing I should have asked for more business cards, connected with more on LinkedIN and open source forums. So much I saw, heard and studied!

Although I love the Astricon guys who produced the networking activities, I couldn’t connect or reconnect with everyone. This article gets its inspiration from this very conundrum! Proper workflow. Let me elaborate how can we use DID numbers to enhance modern workflow.

Our modern lives are crowded with different types of communication bombarding us. A customer can be calling you, messaging you, sending Facebook chats, popping into Whatsapp, posting emails and using other ways of communication, like one big tornado scattering everything in the head and the workflow. Data pings us on these all media and on top of that, on different devices like smart phone, tablet, e-Reader, FitBit, laptop and more. We try to retrieve all our data on mobile phone, but it is not easy to keep up with all information in that one place on such a tiny screen.  

Seven years ago, I was employed by a company in which our communications operations were highly inefficient. Every agent was busy practically 12 hours per day on phones/email/calls/faxes and mobile, running around in circles. I created a solution just by adding a very expensive Bluetooth earphone and connected our mobile phones with computer. Now, we were able to use our mobile SMS with computer, place and receive calls with our computers. Email was already on the computers. We were finally and practically hands free to do all work quicker and more fluently with less stress! We controlled everything through our computers, on the bigger screens. Sometimes when I was on call, I was also using SMS response or receiving response as was practical in handling the customer during call. That made my worklife much more productive.

Things would be great if our communication was only composed of that on phone, SMS and email. Today…not a reality. We are locked down in a world where our sales/customer faces are handling much more than those three modes of communication. We add Whatsapp/LinkedIN/Facebook/Twitter/Viber/Instagram/Skype and many more. Companies do not want to put restrictions on customer to one way of communication. We at DIDX, for example, want to communicate with our customers in the way that is most comfortable for them. Our inner selves, our company customer appreciation strategy is strong. We believe our work is customer-focused, and the customer is always right.

Programmable! What is this dilemma?

You will hear of many things labeled programmable. For me, most important is a direct inward dialing number (DID number) which must be programmable. This way most of our communication is unified on one device, in my case, my computer. As a software developer, for me, these DID numbers are life-changing stuff. Let us discuss how I use a DID number to make my life, especially work life more unified and organized.

A standard computer allows me to check my email. I removed the hassle of SMS on a separate device by connecting my mobile phone to my computer, but it was not a good enough connection. It still requires me to remain close to my computer to access my data. If I have a DID number that supports SMS, my issue is resolved without any complication. I can use my browser or my mobile phone to send and receive SMS, whichever is most convenient at any given time. Both worlds meet together. There is another cool thing; my contacts remain constant on both locations. Awesome, but get ready to be surprised more… keep reading.

What about unifying and managing additional methods of communications?

Even with the above improvements in unifying and organizing my data, there are still other apps I use pretty regularly. For example, my WhatsApp data is reserved to my phone still! Where should I go for help? No worries. There is one Arab guy who made an open source API to handle this. We can use our DID number, integrated with WhatsApp using this API. Now, our WhatsApp data, just like our SMS, is available on mobile and web. I know you will ask: what about WhatsApp web? But see it is about data in one place.  

Please note there are some issues related with WhatsApp Web. It is said that the special API made by the Arab guy violates WhatsApp terms, and that the guy who made the API received a few notices. Perhaps there is no issue with just one fixed number? I hope in the nearest future that WhatsApp will reconsider their terms and conditions in the name of our global quest for simplifying life, especially worklife. WhatsAPP does not allow API integration because of the potential it presents to encourage spamming. There must be a way to keep spamming from happening while enabling API integration..

You said something about voice?

The beauty of the DID number is that it can be easily integrated with Asterisk or FreeSWITCH and a termination provider. They have great voice quality. I can be reached like a local call by my customers if the DID number is local to him, and I can use the same DID number to call my customer. I can also use speech to text facilities to grab all data which customers might want to use to call.

Instagram and other similar services all have APIs available and can easily be integrated in my computer or other device system to have everything I need to communicate…unified and organized.

It means when I open email, I have the option on my message to call/SMS/WhatsApp… oops! But what about Facebook that so many of us use? Keep reading

Social platform communication

Practically, all social networks enable API integration, so I can integrate my Facebook/LinkedIn portals, too. Now, I can collect that information and make available as needed for my office workflow. Everything is collected and unified. I can use any good open source CRM like sugarCRM or Vtiger and keep everything organized that is related to business in the window of my browser.

Is it not cool? Many companies are working to build the most efficient unified communications setup,, but due to the nature of technology, it is up to your startup as to when and how you will do so. You can also check DIDX.net (company where I work) and other DID providers to take advantage of the power of local DID numbers from every nation. Who knows? Ideally, you might be the founder of another great startup that pulls DIDs and all these unified communications features and more together that are required to run a truly modern business workflow.

Please comment whatever you think. I will deeply appreciate your feedback of debate and further elaborations.

Written by Kamal uddin Panhwar Senior Software Developer DIDx INC (didx.net)

VoIP, the Magical Sauce that Will Continue to Drive Trillions of Dollars of Business

VoIP is one of the reasons that Vonage, Skype, Whatsapp, 8×8 and even DIDX were and are solid gold. VoIP, also known as voice over Internet or IP telephony, is just one of the types of communications we have available to use over Internet. But it’s not JUST! As Jeff Pulver said in the 2017 ITEXPO keynote, “When you have natural language interfaces, running with AI, what is it run over? It is riding voice over IP. That’s right, the technology which is inherently taken for granted which some of us didn’t take for granted for years… that magical sauce is what is going to drive a trillion-dollar of business in the not-too-distant future…”

A December 2017 press release notes that Ooma, a company “that’s probably still best known for its VoIP platform, today announced that it has acquired Butterfleye, an AI-powered video camera and security platform that produces a smart security camera for home and business use.” Like “VoIP” is something to be embarrassed about! “Still best known,” like they need to expand before it’s too late? It’s not something to be ashamed of. As long as people speak, sing, and listen to each other, voice over something is a hot commodity like salt cheese, rice, coffee and tea. We take it and them for granted!

So what does Ooma plan to do with Butterfleye’s camera? It will become a part of its Ooma Home security solution. It will also be sold by itself under its original brand name. Features of the camera include face and person recognition and thermal, sound and motion sensors and 24/7 live streaming to practically any device. It sells for $199.99. My cosplay leather jacket brand store is on eBay, so I shop there also and find WiFi cameras as inexpensive as $20 there. Butterfleye team says their security camera is more intelligent and robust than others. (BTW, people want to run away when see GoFundMe or IndieGogo campaigns in their social media feeds, but Butterfleye got their start with over $4 million dollars that way.)

In a recorded video conversation among TMCnet’s Rich Tehrani, Digium’s David Duffet, MongoTel’s Moshe BT and me, our overall goal was to come up with a list of ideas for current companies “still” best known for VoIP…to grow, expand and such. In summary, we decided upon security, SMS, managed services, webRTC, AI, direct inward dialing, chatbots, IOT, CRM, billing, data mining…integrating any of them with VoIP to meet the needs of any sector such as entertainment, agriculture, transportation, medicine, retail, tourism, education, etc.

For example, in 2017 Sugar CRM launched HINT, a software that automatically searches the Internet for business and personal data. TenFold is creating a VOIP/CRM/ marketing connector with features like smart agent Artificial Intelligence and Zoom.us meeting mashups. Those two and Ooma are just three of thousands of “VoIP” companies on every continent that keep their core revenue builder VoIP while launching other products and services that are relevant to their market.

Acquire or be acquired. Appreciate voice. Don’t forget. DIDX is here to help your company grow. From now until January 30, 2018:

  1. Free port in of phone numbers of select 24 nations to DIDX.net for all DIDX customers.
  2. 50% credit on new DID purchases for all current DIDX customers.
  3. $100 credit to NEW DIDX sign ups.

Cradlepoint, a Global Leader in Cloud-Based Network Solutions to Keynote at IoT Evolution Expo

Cradlepoint CEO George Mulhern is a key note speaker for IoT Evolution Conference and Expo scheduled Jan. 22 – 25, 2018 in Orlando, Florida. He will discuss the need for an Elastic EdgeSM and network solutions to address this need for elasticity in IoT in the age of digital transformation

Trumbull, CT – December 2017 – TMC and Crossfire Media today announced George Mulhern, CEO at Cradlepoint will present a keynote at IoT Evolution Conference and Expo being held January 22-25, 2018 at Disney’s Contemporary Hotel in Orlando, Florida. IoT Evolution Expo is the leading educational and networking forum for the enterprise looking to understand how to develop and implement IoT solutions that drive measurable results and business transformation. The event will feature a robust exhibit floor, powerful keynotes, case studies, live demos, unique sessions, special events, networking opportunities and much more. Mulhern will deliver his keynote on Tuesday, January 23rd at 11:00AM.

“Cradlepoint serves thousands of enterprise and government organizations from around the world giving the company a unique prospective the future of networking,” said Carl Ford, CEO, Crossfire Media, executive director of content, IoT Evolution. “We are thrilled to welcome CEO, George Mulhern back as a keynote speaker and look forward to the invaluable insight he will share with attendees.”

“The benefits of IoT are already quite compelling, and those benefits will increase exponentially as we provide greater interoperability, security and simplicity in incorporating the islands of IoT in to the mainstream enterprise edge network, said George Mulhern, CEO of Cradlepoint. “There are things that we can do now to make that vision a reality.”

Mulhern will be a speaking about the need for an Elastic EdgeSM and network solutions to address this need for elasticity in IoT in the age of digital transformation.

Cradlepoint is the global leader in cloud-managed 4G LTE networking solutions. With Cradlepoint, customers leverage the speed and economics of combining wired and wireless Internet broadband for branch, mobile, and IoT networks while maintaining end-to-end visibility, security and control. More than 17,000 enterprise and government organizations around the world — including 75 percent of the world’s top retailers, 50 percent of the Fortune 100, and 25 of the largest U.S. cities — rely on Cradlepoint to keep critical sites, workforces, vehicles, and devices always connected and protected.

To view the full IoT Evolution Expo agenda, click here. Speakers, sessions and events are updated daily.

Cradlepoint is a Diamond sponsor at IoT Evolution Expo which is also supported by platinum sponsors Verizon, Numerex, Gold Sponsors IBM, Ingenu, KORE, ServiceMax and SIMCom and Corporate sponsor Tellient.

Registration for IoT Evolution Expo is now open. For more information, contact Scott Kargman. For media registration, contact Jessica Seabrook. Companies interested in exhibiting, sponsorship or advertising packages should contact Dave Rodriguez at 203.852.6800 ext. 146 or Maureen Gambino 203-852-6800 x 109.

For the latest IoT Evolution Expo news, updates and information, follow the event on Twitter at @IoTEvolution.

ITEXPO is Where We Learn How to Win with SD-WAN

An SD-WAN is a software-defined wide-area network. It is a specific application of software-defined networking (SDN) technology that is used for WAN (wide-area network) connections. They connect enterprise networks such as branch offices and data centers around the world.

An SD-WAN has the ability to drive segmentation. Many say it is more secure than MPLS (Multiprotocol Label Switching Protocol) because MPLS does not encrypt traffic. SD-WAN automatically encrypts traffic.

Join our DIDX.net team at ITEXPO’s SD-WAN collocated conference and expo in Fort Lauderdale, FL Feb. 14 – 16, 2018 to learn more about SD-WAN, to develop business around the technology and share what your company can do in the area of wide area networks, security and encryption.

Mergers and Acquisitions – M&A … An Exciting Business Model for UCaaS, FinTech and VoIP

The communications and financial industries, especially UCaaS (unified communications as a service), FinTech (financial technology) and VoIP (voice over Internet) evolve so quickly that it requires highly effective marketing and manpower as well as investment just to halfway compete. Eunified communications and collaborationntrepreneurs who begin by bootstrapping a new product, service or idea cannot keep going unless they can attract a powerhouse to invest in them, acquire them or merge with them. The big guys have enough clout, connections, presence and money to fine tune the new but highly practical and attractive product, service or idea. Some entrepreneurs and small companies operate with this as part of their business plan: mergers and acquisitions. Those in the UCaaS, FinTech and VoIP industry are prime to attract such a windfall.

Recent examples of these type of acquisitions in communications and financial industries include:

 

nexVortex acquisition of Northwest Vox

Due to multiple acquisitions, Vonage now is second in hosted IP telephony revenue.

Cisco acquisition of BroadSoft

Magna5 Acquires NetServe365Fourth

There are many types of mergers and acquisitions.

Congeneric mergers: Two businesses serve the same market and customer-base but in unique ways. An example is a wholesale DID marketplace and hosted PBX who both provide these different services for entities that offer or use a lot of IP communications services and products.

Conglomeration: Two businesses have practically zero intersections of business products or services. For example, one business may purchase another business for no other reason than for the tax break. On the other hand, a new business can be formed. Then they merge, again, resulting in a tax break.

Horizontal merger: Two businesses are absolute competitors. They provide the same products, services and markets. They merge in order to tap into the best of each.

Market-extension merger: Two businesses that sell the same products or services in uniques markets. An example of two businesses that sell the same but to different markets may include Technology Marketing Company who serve mostly the Americas and ConnecTechAsia who serve mostly Asia.

Product-extension merger: Two businesses that sell unique products that have something to do with each other for the same market. An example might be VoIP Supply who provide communications equipment and Nextiva who provide hosted PBX solutions.

Vertical merger: A vendor of a business and the business OR a customer of a business and the business.  An example is an MVNO and DIDX or a VoIP company or international contact center and DIDX.

Some mergers and most acquisitions involve one business buying another business with cash, stock or both, or one business all the other company’s assets. The company whose assets are bought may then go out of business or start a new set of service and/or product provision. There is also the reverse merger (similar in style to a reverse mortgage). A private business has a chance to quickly go public. The private business buys a publicly-listed inactive business. This inactive business is literally not conducting business, and it has no limited assets. By doing this, the private business can become a new publicly listed business with shares that it can trade.

This is by no means a completely comprehensive list of types of mergers and acquisitions. Our goal in sharing this article is to inspire our DIDX customers, vendors and industry friends to understand mergers and acquisitions and perhaps include M & A in its business plan as a method of success.

One of the best ways to meet M&A-bound entities is at US and international conferences and exhibitions. These events offer meeting tables, booth meetups, receptions and many other extracurricular business opportunities. Channel Online keeps a list of communications events available including TelcoDays Las Vegas scheduled Jan. 7 – 8, 2018 and ITEXPO Fort Lauderdale Feb. 14 – 16, 2018 and FinTech Weekly keeps a list of fintech events where those interested in mergers and acquisitions in these industries can meet in person and finalize the deal! For the first time, ITEXPO offers a new collocated event The BlockChain Event. Reach to us at DIDX by contacting sales @ didx.net to meet you at industry events to discuss your wholesale direct inward dialing phone number needs and exciting trends of now and future.

 

DID Phone Number – Best Life Hack Ever

Dad says you don’t call enough. You shouldn’t disappoint him.

Why do you choose to make your own path in life, son?

Cranberry Wildnerness? Why would you build a house there? It is the most remote area of West Virginia. Hardly any good signal even.

DIDX is that quiet powerhouse behind much of daily communications among family, friends and business.

Thao, a valedictorian-destined student at a US university, explains to Mom and Dad they can dial a local South Vietnam phone number anytime to talk with her. Now, they feel closer than ever. Dad is happy.

Li Jie, much to his parents’ dismay, has chosen the path of disruptive, life hack startup. He uses a local China direct inward dialing phone number for his current and potential clients in China to conveniently call. It rings wherever he has it set to ring: to his Canadian business partner, to his Skype, to his cell phone or to a web conference no matter where he travels. Mom is proud.

Lisa, a popular author, lives in a remote area of West Virginia. It has poor wireless and cellular connectivity. She is an avid user of webRTC to stay in touch with her customers and social media followers. When she and anyone wishing to join her cannot log in, she has it set where they can dial in, always a local phone number available. Her friends see her now as a trendsetter.

Such exciting and save-the-day kind of hacks are possible because Thao, Li Jie and Lisa’s cloud communications and mobile phone providers offer her and resourceful, goal-oriented and cutting-edge people like her direct inward dialing phone numbers of 140 nations from DIDX.

Businesses, IP communications service providers, global contact centers, carriers and mobile operators and anyone with the need to provide local phone numbers to these type of tech-savvy clients, sign up to get started today at didx.net. Best life hack ever – DIDX.

DIDX Drives Huge Vertical Market for Telecom, VoIP and Mobile Business via Direct Inward Dialing

DIDX Drives Huge Vertical Market for Telecom, VoIP and Mobile Business via Direct Inward Dialing from Muntwo Productions on Vimeo.

 

DIDX creates a huge and new vertical market for CLECs, ILECs, MVNOs and local regional telecoms and voip companies to sell their DID on the wholesale level. Normally, DID (phone numbers) are idle (not sold, like wasted inventory). DIDX helps “sellers” make them available to be sold anywhere on Earth, with the blessing of the Internet, creating a a new revenue stream for the hundreds of “sellers” and also for the thousands of wholesale “buyers” who buy and resell.

DIDX shares a new and lucrative Vertical Market. Even a small CLEC from Iowa can sell numbers to a small ITSP from New Zealand, for example. Both benefit greatly in revenue and market expansion. In addition, the DIDX sellers make money not just from the DID rental but also from the APC charges that the other CLEC pays to complete calls. APC is Access Promotion Contribution. LDI operators pay these fees on all incoming international calls.

DIDX empowers “sellers” to sell their DID numbers and “buyers” to buy DID numbers and resell to their end-users with the DIDX billing and control platform. DIDX provides the necessary billing software where we invoice the wholesale “buyer” customer on DIDX. In addition, the “sellers” and “buyers” see the same CDRs so there is no question on billing.

Wholesale level buyers in 170 countries use DIDX to select and buy the DID numbers from 125+ nations of a large pool of DID “sellers.” DIDX simplifies the buy/sell process to be a success for all. Plus DIDX offers free publicity and marketing tools to its members that include podcasts, press releases, product reviews, customer testimonials, videos, and more for publication about each of their companies. Visit didx.net today, sign up and take advantage.

DIDX Explainer Video

How does DIDX help people and organizations reach their business, financial, personal and/or social goals? It is an online platform that enables organizations to sell phone numbers or buy and resell phone numbers. Once the seller sells phone numbers, that organization has more income and the customer service that DIDX team provides to the DIDX buyer thereafter is free!

The DIDX buyer, who is typically a communications service provider such as offering IoT, VoIP and/or cellular services, has purchased the phone numbers through the DIDX API and resells them to its customers who may be startups, contact centers, families, government organizations and such. Now, these service providers have a positive way to retain their customers because not enough of their competitive offer international phone numbers to buy, use and own!

didx be local to your loved ones and your customers with direct inward dialing phone numbers

Those end-users of the DIDX buyers who live and travel only in certain areas can be a local phone call away from practically any city in the world. Those end-users now have the opportunity to gain more sales from incoming calls, feel closer to their friends and family abroad, and keep the Internet of Things and People better and more regularly informed! Watch the video to understand more fully and visit http://www.didx.net today.